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Privacy Policy for Clients

  • The data controller of your personal data is Match-Trade Technologies LLC based in 2372 Morse Avenue, Irvine, California 92614, United States, company no. 5298324 (hereinafter the “Data Controller”).
  • The data controller has appointed a Data Protection Officer (Mr. Krzysztof Teofilski). You can contact the Data Protection Officer by e-mail: legal@match-trade.com.
  • Your personal data will be processed for the purpose of concluding and performing the agreement executed with the Data Controller as well as fulfilling the Data Controller’s obligations resulting from the applicable law, in particular obligations arising from the counteracting money laundering and terrorism financing regulations. Your personal data will also be processed in order to implement the legitimate interests of the Data Controller, such as making necessary settlements and pursuing claims arising from the executed agreement, security, counteracting fraud and direct marketing of the Data Controller.
  • Data processing for purposes other than the above may take place: (i) based on obtaining additional consent, (ii) based on applicable law, or (iii) when it is consistent with the purpose for which the personal data were originally collected (Article 6 Section 4 of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, (hereinafter the “GDPR”).
  • The Data Controller nie sprzedaje Twoich danych do podmiotów trzecich.
  • Personal data that the Data Controller collects comes directly from you and are obtained via the website, the process of establishing a contractual relationship and during the duration of the contractual relationship in connection with the services provided (technological solutions provided, including through them).
  • Personal data collected via the website includes, in particular, name, surname, email, telephone number, country, company, IP address.
  • Personal data collected in connection with the services provided include in particular name, surname, email, telephone number, country, company, job position, PEP status, professional experience, education, date of birth, criminal record data, citizenship, financial data, trading data, ID number, date of issue and expiry date of the identity document, TIN, IP, geolocation.
  • The legal basis for the processing of your personal data is:
    • to the extent that data processing is necessary to perform the agreement and to take actions before its conclusion – Art. 6 Section 1 Letter b of the GDPR);
    • to the extent that data processing is necessary for the Data Controller to fulfill its legal obligations as an entity conducting virtual currency exchange and deposit services, in particular informing financial supervision authorities and financial information authorities about the services provided and transactions performed, verification and identification the Client’s identity and ongoing monitoring of economic relations – Art. 6 Section 1 Letter c of the GDPR;
    • to the extent that data processing is necessary to achieve the purposes arising from the legitimate interests of the Data Controller, such as making necessary settlements and pursuing claims arising from the concluded agreement, security, counteracting fraud or direct marketing of the Data Controller – Art. 6 Section 1 Letter f of the GDPR.
    • You have the right to access your personal data, the right to rectify and delete it, as well as the right to limit data processing. To the extent that processing is necessary to perform the agreement to which you are a party or to take action at your request before concluding it , you also have the right data transfer. If you believe that your data is processed contrary to legal requirements, you may lodge a complaint with the competent supervisory authority.
    • Providing personal data is voluntary, but necessary to conclude the agreement and use the Data Controller services. Failure to provide the personal data will result in refusal to conclude the agreement.
    • Your personal data may be transferred to the following categories of recipients: banks, payment institutions, virtual asset service providers, companies from the capital group to which the Data Controller belongs, postal operators, supervisory authorities, financial information authorities, , suppliers of tools and platform software used to handle transactions and financial operations performed in the course of the implementation of the agreement, as well as to send commercial information by electronic means of communication, legal advisors and entities providing servers and storing data.
    • In the case of transferring personal data to third countries, the Data Controller transfers them using mechanisms in accordance with applicable law, which include, among others EU Standard Contractual Clauses.
    • Your personal data will be stored for the duration of the agreement, as well as after its termination, for a period of 5 years, counting from the first day of the year following the year in which the economic relationship with the client ended or until the limitation period for claims arising from legal provisions expires. Data included in the results of assessments of economic relations will be processed for a period of 5 years, counting from the first day of the year following the year in which they were passed. The above data storage periods may be extended if required by the relevant supervisory authority. To the extent that data processing is based on the legitimate interest of the Data Controller, the personal data will be processed for the time necessary for its implementation (in particular until the limitation period for claims under applicable law), but no longer than until the objection is deemed justified by your particular situation, and if the legally justified interest is the Data Controller’s direct marketing – until you express your objection.
    • To the extent that personal data is processed for the Data Controller’s direct marketing purposes, you have the right to object to data processing, which does not require justification. If the processing is based on other legitimate interests of the Data Controller, exercising your right to object requires justification by your special situation.
    • You will not be subject to a decision that is based solely on automated processing, including profiling, and produces legal effects concerning you or similarly significantly affects you.

Knowledge

Match-Trader is a trading technology used by registered Forex Brokers and Prop trading firms to provide trading services on live and demo accounts.

As the creator of the Match-Trader technology, we are not a broker and do not provide trading services. The content of this website is for informational purposes only.

Match-Trader is NOT a Broker/ Prop.
We do not hold funds or manage individual traders’ accounts. The Match-Trader platform can be purchased by registered companies only! Each company, be it a Broker or Prop, manages its platforms independently.

Broker/ Prop is a company providing trading services. They manage your trading account, collect deposits/ sell challenges, and manage payouts. Each Broker decides what trading instruments they offer. You can open a trading account only with a Broker/Prop

As a Trader, you are a Broker/Prop client who uses the Match-Trader platform to trade financial assets on live or demo accounts. If you need information about the instruments or support regarding your trading account, you must contact your Broker/Prop.

Download app from the
Broker’s website

Every Broker and Prop firm has its own individual Match-Trader app. If you have trading accounts with two Brokers – and both Brokers have the Match-Trader platform – you will see two apps on your device!
The Match-Trader platform is always accessible to the user – regardless of the device – all you need is an internet connection. You can access it through a browser
by using the link on the Broker’s website and then adding a shortcut to
the home screen to use the platform like any other application.
Match-Trader platform is a Progressive Web App ensuring that a trader’s account
is synchronized across devices in real time and can be always accessed via a link.

Find your Broker (we are not one!)

If you haven’t selected a Broker yet but want to use Match-Trader,
you can contact one of the Brokers/Props offering our platform.

GBEbrokers

E8

Excent

Peaksight

My Funded FX

FXCentrum

Funding Pips

Crypto Fund Trader

My Flash Funding

Goat Funded

The Forex Funder

Blue Guardian

The5ers

Maven

EquityEdge

View our platform demo

Try the demo version of the Match-Trader platform to get to know its features and interface before opening an account with a Broker or Prop firm. Please note that this is only a demo platform, so you won’t be able to open a live account or buy any challenge, deposit, or withdraw funds here. To start trading live, you need to open an account with one of the Brokers that offer our platform.

FAQ


After purchasing a challenge, follow the instructions provided by your Broker. In the materials shared by your Broker after the purchase, you will find a link to log into the Match-Trader platform.

It is crucial to log in using only this link because your Broker gives you access to their specific server, where your account and all necessary settings are located.

Please note that you will not be able to log into your live account using the Demo version of the platform showcased on this website or the app in the App Store under the name Match-Trader. These are for demonstration purposes only, and live account trading is impossible. To start trading using the Match-Trader platform, you need to open an account with one of the Brokers that offer our platform.If you encounter any issues with logging in, please reach out to your Broker’s support team.

To download the Match-Trader platform shortcut on your mobile device, please follow these steps:

  • Log into your account: Use the link provided by your Broker during the registration process.
  • Broker’s role: Remember, we are a technology provider, not a Broker. If you face any issues with logging in, please contact your Broker’s support team.
  • Add the platform shortcut:

IOS device:

Tap the share icon (located at the bottom of the screen).

Scroll down and select “Add to Home Screen.”

Follow the instructions to add the Match-Trader shortcut to your home screen.

Android device:

Tap the share icon (located at the top of the screen).

Select “Install App.”

Follow the instructions to add the Match-Trader shortcut to your home screen.

  • Access the App: The Match-Trader icon will now be available on your home screen, providing quick and easy access to your trading account. This shortcut acts just like a regular app, ensuring your account is always accessible.

For detailed instructions on how to add the app shortcut, please visit the video tutorial: How to download the Match-Trader app shortcut on your phone.

To add the Match-Trader shortcut on your computer, follow these steps:

  • Log into your account: Use the link provided by your Broker during the registration process.
  • In the address bar, click on the download icon. A pop-up will appear with the option “Install Match-Trader app.”
  • Click the Install button. That’s it! A shortcut for the app will be added to your desktop.
  • If anything remains unclear, you can click on “Install Desktop App” in the dropdown menu. This will display a video tutorial on how to download the application.

By following these steps, you’ll have the Match-Trader platform conveniently accessible from your computer pulpit.

Our application in the App Store, Match-Trader, is available exclusively for demonstration purposes. Traders will not be able to log into their live accounts through this app. 

Unlike what you might be used to, each Broker must operate their own separate Match-Trader app. This means that accounts from multiple Brokers are not accessible through a single application. If a Broker decides to have the Match-Trader platform available for download in the iOS/Android store, we can place a separate, branded app with the Broker’s name and logo in these stores upon their request. However, not every Broker offering Match-Trader chooses to place the app in the iOS/Android store.

You can check if your Broker offers the Match-Trader platform for download in the stores on your Broker’s website, or by directly contacting your Broker’s support team.
If your Broker does not currently have its own Match-Trader app in the App Store, the Match-Trader platform can be downloaded as a desktop shortcut. In this scenario, using the app is just as convenient as if it were downloaded from the App Store. For detailed instructions on how to download the app shortcut, please visit the video tutorial: How to download the Match-Trader app shortcut on your phone.

No, as a technology provider, we cannot share individual account details, history, or transactions. Only your Broker, with whom your account is registered, can provide this information. We do not engage with individual clients directly and cannot verify or resolve issues related to your account without the Broker’s request. Therefore, any requests for account-related matters should be directed to your Broker’s support team.

The spreads on the Match-Trader platform are determined by your Broker, not by us as the technology provider. Depending on the Broker’s preferences, spreads can vary significantly between different trading platforms and different Brokers. 

We want to assure you that we take care of things whenever they require acting on the technology end, which doesn’t include managing server settings. For more specific information regarding the spreads, please get in touch with your Broker directly.

No, Match-Trader is not a Broker. Match-Trader is a trading platform created by Match-Trade Technologies. Therefore, we are a technology provider and do not work directly with individual clients. 

The platform showcased on this website, as well as the app in the App Store under the name Match-Trader, is for demonstration purposes only, and live account trading is impossible. If you want to start trading using the Match-Trader platform, you need to open an account with one of the Brokers that offer our platform.
You can check which Brokers offer the Match-Trader platform by clicking on this link.

This is because Match-Trader is not a Broker; we are a technology provider. The platform showcased on this website, as well as the app in the App Store under the name Match-Trader, is for demonstration purposes only, and live account trading is not possible. If you want to start trading using the Match-Trader platform, you need to open an account with one of the Brokers that offer our platform. Click here to check the list of Brokers offering the Match-Trader platform.

If you still encounter issues with opening a live account on the Match-Trader platform with one of the Brokers, you should contact your Broker support team directly. The verification of your trading account is conducted by your Broker, so any problems related to this must be directed to them. We do not engage with individual clients directly and cannot verify or resolve issues related to your account without the Broker’s request. 

No, we do not work directly with individual clients, so we cannot resolve account-related issues without a request from your Broker. That’s why, In this case, you need to contact your Broker’s support team directly.

The demo platform is a version of the Match-Trader platform designed solely for demonstration purposes. It is available through the link on this page and in the App Store under the name of Match-Trader. This means that on the demo platform, you cannot open a live account, deposit, or withdraw funds. When registering a demo account on this platform, KYC (Know Your Customer) is not required. You can only open a live account with one of the Brokers that offer the Match-Trader platform.

Our application in the App Store, named Match-Trader, is connected to our demo server, and traders will not be able to log into their live accounts through this app. Our app in the App Store is available exclusively for demonstration purposes. You can log into your live account through a link provided by your Broker. If there are still problems with logging in, please contact your Broker’s support team directly.
If your Broker does not currently have its own Match-Trader app in the App Store, the Match-Trader platform can be downloaded as a desktop shortcut. In this scenario, using the app is just as convenient as if it were downloaded from the App Store. For detailed instructions on how to download the app shortcut, please visit the video tutorial on our YouTube channel: How to download the Match-Trader app shortcut on your phone.

If you had an account on a different trading platform and your Broker now offers the Match-Trader platform, you will need to contact your Broker’s support team for assistance with migrating your account. They will provide you with the necessary steps and support to transfer your account details, funds, and trading history to the Match-Trader platform. Make sure to have your existing account information ready for a smooth transition.

The verification of your trading account is conducted by your Broker, so the speed of the process depends on them. Please note that you should only log into your account via the link provided by the Broker at the time of registration. Our demo server, available through the app in the App Store and on our website, is intended solely for demonstration purposes. It is not possible to open a live account there, so the KYC is not required.

For questions related to your trading account on the Match-Trader platform, please contact your Broker’s support team. As a technology provider, we do not engage with individual clients directly and cannot verify or resolve issues related to your account without the Broker’s request. Therefore, any requests for account-related matters should be directed to your Broker’s support team.

As a technology provider, we strive to ensure that everything works smoothly from a technical standpoint. However, we do not engage with individual clients directly and cannot verify or resolve issues related to your account without the Broker’s request  When a trader contacts us directly, we cannot determine which Broker and which specific account it concerns.

Therefore, all technical issues related to the platform, payments, logging in, spreads, etc., should be reported to your Broker’s support team. The Broker can resolve some issues quickly without involving our support team. If the Broker needs additional assistance from us, they will send us a specific request, which will streamline the process of addressing the issue.

Yes, if you are a developer, you can access our API and create your own plugins for the platform. Match-Trader is an open and evolving ecosystem, and we encourage the trading community to develop their custom applications. Click here to download the API.

Video tutorials

Marketplace

Match-Trader APIs

If you are a developer, you can access our API to integrate with your systems. Download our technical documentation for credentials and all the necessary details.

Match-Trader Plugins

We encourage creating custom solutions for Match-Trader. If you are a software developer and you need more technical information, you can contact our developers’ team.