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Privacy Policy for Clients

  • The data controller of your personal data is Match-Trade Technologies LLC based in 2372 Morse Avenue, Irvine, California 92614, United States, company no. 5298324 (hereinafter the “Data Controller”).
  • The data controller has appointed a Data Protection Officer (Mr. Krzysztof Teofilski). You can contact the Data Protection Officer by e-mail: legal@match-trade.com.
  • Your personal data will be processed for the purpose of concluding and performing the agreement executed with the Data Controller as well as fulfilling the Data Controller’s obligations resulting from the applicable law, in particular obligations arising from the counteracting money laundering and terrorism financing regulations. Your personal data will also be processed in order to implement the legitimate interests of the Data Controller, such as making necessary settlements and pursuing claims arising from the executed agreement, security, counteracting fraud and direct marketing of the Data Controller.
  • Data processing for purposes other than the above may take place: (i) based on obtaining additional consent, (ii) based on applicable law, or (iii) when it is consistent with the purpose for which the personal data were originally collected (Article 6 Section 4 of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, (hereinafter the “GDPR”).
  • The Data Controller nie sprzedaje Twoich danych do podmiotów trzecich.
  • Personal data that the Data Controller collects comes directly from you and are obtained via the website, the process of establishing a contractual relationship and during the duration of the contractual relationship in connection with the services provided (technological solutions provided, including through them).
  • Personal data collected via the website includes, in particular, name, surname, email, telephone number, country, company, IP address.
  • Personal data collected in connection with the services provided include in particular name, surname, email, telephone number, country, company, job position, PEP status, professional experience, education, date of birth, criminal record data, citizenship, financial data, trading data, ID number, date of issue and expiry date of the identity document, TIN, IP, geolocation.
  • The legal basis for the processing of your personal data is:
    • to the extent that data processing is necessary to perform the agreement and to take actions before its conclusion – Art. 6 Section 1 Letter b of the GDPR);
    • to the extent that data processing is necessary for the Data Controller to fulfill its legal obligations as an entity conducting virtual currency exchange and deposit services, in particular informing financial supervision authorities and financial information authorities about the services provided and transactions performed, verification and identification the Client’s identity and ongoing monitoring of economic relations – Art. 6 Section 1 Letter c of the GDPR;
    • to the extent that data processing is necessary to achieve the purposes arising from the legitimate interests of the Data Controller, such as making necessary settlements and pursuing claims arising from the concluded agreement, security, counteracting fraud or direct marketing of the Data Controller – Art. 6 Section 1 Letter f of the GDPR.
    • You have the right to access your personal data, the right to rectify and delete it, as well as the right to limit data processing. To the extent that processing is necessary to perform the agreement to which you are a party or to take action at your request before concluding it , you also have the right data transfer. If you believe that your data is processed contrary to legal requirements, you may lodge a complaint with the competent supervisory authority.
    • Providing personal data is voluntary, but necessary to conclude the agreement and use the Data Controller services. Failure to provide the personal data will result in refusal to conclude the agreement.
    • Your personal data may be transferred to the following categories of recipients: banks, payment institutions, virtual asset service providers, companies from the capital group to which the Data Controller belongs, postal operators, supervisory authorities, financial information authorities, , suppliers of tools and platform software used to handle transactions and financial operations performed in the course of the implementation of the agreement, as well as to send commercial information by electronic means of communication, legal advisors and entities providing servers and storing data.
    • In the case of transferring personal data to third countries, the Data Controller transfers them using mechanisms in accordance with applicable law, which include, among others EU Standard Contractual Clauses.
    • Your personal data will be stored for the duration of the agreement, as well as after its termination, for a period of 5 years, counting from the first day of the year following the year in which the economic relationship with the client ended or until the limitation period for claims arising from legal provisions expires. Data included in the results of assessments of economic relations will be processed for a period of 5 years, counting from the first day of the year following the year in which they were passed. The above data storage periods may be extended if required by the relevant supervisory authority. To the extent that data processing is based on the legitimate interest of the Data Controller, the personal data will be processed for the time necessary for its implementation (in particular until the limitation period for claims under applicable law), but no longer than until the objection is deemed justified by your particular situation, and if the legally justified interest is the Data Controller’s direct marketing – until you express your objection.
    • To the extent that personal data is processed for the Data Controller’s direct marketing purposes, you have the right to object to data processing, which does not require justification. If the processing is based on other legitimate interests of the Data Controller, exercising your right to object requires justification by your special situation.
    • You will not be subject to a decision that is based solely on automated processing, including profiling, and produces legal effects concerning you or similarly significantly affects you.

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All news

  • Match-Trade December Releases 2020

    Marketing Team

    1. KYC functionality in Client Office

    1. KYC functionality in Client Office

    Our Client Office application has been updated with the possibility of verifying new users. While creating this feature, we came with the assumption that the Broker should easily customize the KYC process. Consequently, we’ve added the possibility to choose which actions need to be done by unverified users and for which compliance action is obligatory. Brokers can process operations like trading account creation, deposit or withdrawal using particular payment gateways depending on the result of AML procedure.

    Brokers can also choose which documents have to be uploaded by the client, setting if they are obligatory. What is more,  depending on the account type different fields can be used for a registration form. 

    2. Trades summary tab in Match-Trader Manager

    A new tab “Trades summary” has been added to the Manager application –  it provides the broker with detailed information, very useful while profiling the client and choosing proper risk strategy for him (A-book or B-book). Brokers can see volume traded, percentage of winning and losing trades and average trade duration or the most profitable instrument of each client in a particular period.

    3. Hedge monitor and profitability reports available for WL Clients

    All Brokers who use our Liquidity now have access to the hedge monitor tab, where they can see their current exposure on each instrument on the hedge account in comparison to clients accounts. It is a very useful tool to monitor if all trades are opened correctly on A-book groups and to check if there are any discrepancies. Additionally, on the bottom of this window, we have added access to the profitability reports, which allow brokers to check how much they earn on each trade routed to LP. 

    4. Match-Trader in Apple and Google Store

    We are pleased to inform you that our Match-Trader has been released in the app version and is now available to download in App Store. Our client’s branded platform can be distributed in the same way.

    5. Lead account manager

    As part of the Sales area in our Forex CRM, we’ve decided to add a so-called lead account manager. Such a person can be assigned to a specific lead even after he already deposits money. Thanks to our role management functionality Broker can decide who in his team can change the account manager.

    6. External Client Office mode

    Some of our clients due to privacy policy and already widely used Forex CRM by their traders decided to integrate with Match-Trader platform without an embedded Client Office. Our developers created a special mode for such clients – together with API provided by Match-Trade integration goes smoothly from both sides.

    7. New payment gateways

    Interkassa and Odeonpay are two PSPs used by our clients which have been integrated into both the new Client Office and Match-Trader platform. The Broker’s clients can easily use credit Card payments offered by these two companies once the Broker is onboarded.

    8. Payment gateway – separate deposits from withdrawals

    Some of the payment methods can be restricted by the broker as only deposit or only withdrawal option. This way brokers can decide where money flows in and flows out for example traders can deposit only using Bitcoin and withdraw via Skrill.

    9. Trading account to confirm

    Another option of handling client registration has been added. We have added the possibility to manually approve the creation of a trading account in specific or all offers. For each trader’s request, the broker will receive an email notification to confirm or reject it without  delay.

    10. Advanced search in Admin panel

    Our previous search of accounts has been expanded with additional features. At this moment,  brokers can easily search through client’s accounts from one place – type in the trading account, account status, account manager or branch and it will help you to find a proper client!

    11. Local stocks support

    Our wide offer of global stocks has been fully supported by the Match-Trader platform. We have added a calculation mechanism which helps to show contract value, TP or SL value of the stocks in local currencies. It is also possible to add request stocks from over 12 countries, mostly from European markets.  

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