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Privacy Policy for Clients

  • The data controller of your personal data is Match-Trade Technologies LLC based in 2372 Morse Avenue, Irvine, California 92614, United States, company no. 5298324 (hereinafter the “Data Controller”).
  • The data controller has appointed a Data Protection Officer (Mr. Krzysztof Teofilski). You can contact the Data Protection Officer by e-mail:
  • Your personal data will be processed for the purpose of concluding and performing the agreement executed with the Data Controller as well as fulfilling the Data Controller’s obligations resulting from the applicable law, in particular obligations arising from the counteracting money laundering and terrorism financing regulations. Your personal data will also be processed in order to implement the legitimate interests of the Data Controller, such as making necessary settlements and pursuing claims arising from the executed agreement, security, counteracting fraud and direct marketing of the Data Controller.
  • Data processing for purposes other than the above may take place: (i) based on obtaining additional consent, (ii) based on applicable law, or (iii) when it is consistent with the purpose for which the personal data were originally collected (Article 6 Section 4 of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, (hereinafter the “GDPR”).
  • The Data Controller nie sprzedaje Twoich danych do podmiotów trzecich.
  • Personal data that the Data Controller collects comes directly from you and are obtained via the website, the process of establishing a contractual relationship and during the duration of the contractual relationship in connection with the services provided (technological solutions provided, including through them).
  • Personal data collected via the website includes, in particular, name, surname, email, telephone number, country, company, IP address.
  • Personal data collected in connection with the services provided include in particular name, surname, email, telephone number, country, company, job position, PEP status, professional experience, education, date of birth, criminal record data, citizenship, financial data, trading data, ID number, date of issue and expiry date of the identity document, TIN, IP, geolocation.
  • The legal basis for the processing of your personal data is:
    • to the extent that data processing is necessary to perform the agreement and to take actions before its conclusion – Art. 6 Section 1 Letter b of the GDPR);
    • to the extent that data processing is necessary for the Data Controller to fulfill its legal obligations as an entity conducting virtual currency exchange and deposit services, in particular informing financial supervision authorities and financial information authorities about the services provided and transactions performed, verification and identification the Client’s identity and ongoing monitoring of economic relations – Art. 6 Section 1 Letter c of the GDPR;
    • to the extent that data processing is necessary to achieve the purposes arising from the legitimate interests of the Data Controller, such as making necessary settlements and pursuing claims arising from the concluded agreement, security, counteracting fraud or direct marketing of the Data Controller – Art. 6 Section 1 Letter f of the GDPR.
    • You have the right to access your personal data, the right to rectify and delete it, as well as the right to limit data processing. To the extent that processing is necessary to perform the agreement to which you are a party or to take action at your request before concluding it , you also have the right data transfer. If you believe that your data is processed contrary to legal requirements, you may lodge a complaint with the competent supervisory authority.
    • Providing personal data is voluntary, but necessary to conclude the agreement and use the Data Controller services. Failure to provide the personal data will result in refusal to conclude the agreement.
    • Your personal data may be transferred to the following categories of recipients: banks, payment institutions, virtual asset service providers, companies from the capital group to which the Data Controller belongs, postal operators, supervisory authorities, financial information authorities, , suppliers of tools and platform software used to handle transactions and financial operations performed in the course of the implementation of the agreement, as well as to send commercial information by electronic means of communication, legal advisors and entities providing servers and storing data.
    • In the case of transferring personal data to third countries, the Data Controller transfers them using mechanisms in accordance with applicable law, which include, among others EU Standard Contractual Clauses.
    • Your personal data will be stored for the duration of the agreement, as well as after its termination, for a period of 5 years, counting from the first day of the year following the year in which the economic relationship with the client ended or until the limitation period for claims arising from legal provisions expires. Data included in the results of assessments of economic relations will be processed for a period of 5 years, counting from the first day of the year following the year in which they were passed. The above data storage periods may be extended if required by the relevant supervisory authority. To the extent that data processing is based on the legitimate interest of the Data Controller, the personal data will be processed for the time necessary for its implementation (in particular until the limitation period for claims under applicable law), but no longer than until the objection is deemed justified by your particular situation, and if the legally justified interest is the Data Controller’s direct marketing – until you express your objection.
    • To the extent that personal data is processed for the Data Controller’s direct marketing purposes, you have the right to object to data processing, which does not require justification. If the processing is based on other legitimate interests of the Data Controller, exercising your right to object requires justification by your special situation.
    • You will not be subject to a decision that is based solely on automated processing, including profiling, and produces legal effects concerning you or similarly significantly affects you.

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  • Match-Trade July releases 2023

    Marketing Team

    Match-Trade July releases

    This July, we concentrated on refining our offerings to align with the constantly changing market. Our primary enhancement, the Multi-Chart feature in the Match-Trader platform’s Web version, lets users view and engage with several charts on one browser window. Paired with the introduction of fresh tools such as the “Trade Sharing” function, Akurateco payment connection, and the revamped appearance of the Match2Pay crypto payment gateway, these developments aim to position your brokerage firm at the forefront of the industry. Continue scrolling to discover the full list of modifications.

    Multi-Chart mode in the Match-Trader platform

    The Match-Trader, an intuitive, user-friendly and fully customizable trading platform, now offers a Multi-Chart mode in the platform’s Web version. This functionality enhances workspace personalization, enabling traders to simultaneously open and manipulate multiple charts on a single browser screen. The Multi-Chart functionality enriches the platform’s analytical capabilities, allowing for independently adjusting each displayed chart. Traders can change displayed instruments, indicators, and time intervals. Moreover, each chart provides users with various drawing tools. Currently, the platform supports the simultaneous display of up to four charts. Multiple layouts are available, allowing users to select their preferred platform view according to the options provided by the Broker, including dark and light modes.

    Benefits for Brokers:

    Comparisons and analyses of instruments are now easier than ever. The ability to personalize charts allows traders to monitor different time intervals for the same instrument in real time, as well as to discover potential correlations between different instruments. This change is significant for traders for whom charts constitute the main source of market information. Therefore, the innovative Multi-Chart functionality attracts investors looking for the latest analysis tools, giving Brokers a competitive edge on the market.

    Match2Pay crypto payment gateway has a brand new look

    We are excited to introduce the new interface of our proprietary crypto payment gateway, Match2Pay. After months of hard work, we are proud to unveil a fresh, intuitive, user-friendly interface with comprehensive reporting tools and simplified navigation. With a focus on end-user comfort, we have completely reimagined our payment page to deliver an enhanced user experience, ensuring a seamless and hassle-free payment process for all your customers.

    Benefits for Brokers:

    The revamped Match2Pay crypto payment gateway offers numerous advantages for Brokers. With its intuitive and user-friendly design, Brokers can manage their transactions more easily and efficiently. Comprehensive reporting tools provide a complete overview of transaction history and current status, making it easier for Brokers to track their cash flow and manage their funds effectively. The seamless and hassle-free payment process further guarantees customer satisfaction, leading to a higher client retention rate.

    “Share my trade” functionality on the Match-Trader platform

    In July, we added a new feature that allows Match-Trader platform users to generate a graphic detailing each closed position and add a comment to share their trading strategy with the investor community. The graphic includes complete information about the trade, such as the instrument’s name, opening and closing price, trade closing time, and profit. Additionally, it shows whether the position was a Buy or Sell.

    Benefits for Brokers:

    This functionality is particularly beneficial for Money Managers, who can showcase their investment results and promote their services among current and potential subscribers. This update is another way to promote the Broker’s platform and attract both experienced Money Managers and novice traders. As a result, this new feature can effectively increase the platform’s visibility and interest within the investor community.

    Enhancing payment options with the integration of new PSP – Akurateco

    This July, we took measures to expand payment options for traders using the Match-Trader platform and Client Office CRM. We introduced the ability to make deposits via Akurateco – an advanced aggregator of various payment methods. With more than 270 integrated banking solutions and payment methods globally, Akurateco ensures a smooth and uninterrupted flow of payments for Brokers’ clients.

    Benefits for Brokers:

    After integrating Akurateco, Brokers can offer their traders the ability to make deposits using various payment methods provided by this PSP. This update gives traders convenient and secure forms of payment, leading to greater satisfaction with the Broker’s services and bolstering their overall trading experience.

    Mandatory 2FA for traders on the Match-Trader platform

    To elevate the security level, we introduced the option to enforce mandatory 2FA (two-factor authentication) for traders using the Match-Trader platform. Here’s how it works: A Broker can activate the mandatory 2FA verification for their clients in our Forex CRM system. If a trader logs into their account without configuring the 2FA, they won’t gain access to the trading platform until they activate and set up the 2FA.

    Benefits for Brokers:

    The advantages of this functionality are crucial for the safety of a trader’s account. The 2FA elevates the security level as it necessitates two distinct forms of authentication from the user. The implementation of mandatory 2FA ensures that operations on positions and deposits/withdrawals are inaccessible until the 2FA is set up, providing an additional layer of protection against unauthorized access.

    Visualizing closed positions on charts

    As part of our ongoing efforts to improve analytical capabilities on the Match-Trader platform, we introduced an optimized view of closed positions. A trade’s opening and closing points are now marked with arrows on the chart. An additional line connecting these points simplifies tracking time and price changes of closed positions, aiding in efficient and precise historical trading analysis.

    Benefits for Brokers:

    This feature empowers traders to refine their trading strategies based on a detailed review of past positions. By offering a clearer, easy-to-understand view of closed trades, we aim to bolster traders’ capacity to make informed decisions, leading to more successful trading practices. This entails an increase in trading activity, therefore, leading to higher trading volumes for Brokers.

    Improving Analytics tab per instrument functionality

    In July, we introduced a fresh update to the Market tab in Symbol Info – a real-time, comprehensive analytics feature for every trading instrument. Now, in addition to the daily minimum and maximum for the specific instrument, traders can also see the symbol’s weekly and monthly price change within this tab. This means investors can quickly check how the instrument performs in a given week or month and what can be expected.

    Benefits for Brokers:

    This updated functionality allows traders to conduct a more in-depth analysis before opening a position, significantly improving the quality of their investment decisions. Adding each instrument’s weekly and monthly price range in the Market tab facilitates analysis based on long-range price movement. In summary, Brokers can offer their traders a convenient and powerful analysis tool, enhancing client satisfaction.

    Improving Data Management in our Match2Pay crypto payment gateway 

    For deposits made using the Match2Pay crypto payment gateway, we will now transmit the trading account ID associated with specific transactions. This detail will be visible in both the Requests and Crypto transactions tabs on the Match2Pay dashboard. Additionally, Brokers will have the ability to filter transactions by this parameter.

    Benefits for Brokers:

    Thanks to displaying the trading account ID in Match2Pay, Brokers can now more easily identify transactions made by individual clients. This, in turn, accelerates and streamlines the analysis of transaction-related reports. Ultimately, this allows for more effective resolution of potential issues and shortens the response time to problem reports, ensuring better customer service.

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