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Privacy Policy for Clients

  • The data controller of your personal data is Match-Trade Technologies LLC based in 2372 Morse Avenue, Irvine, California 92614, United States, company no. 5298324 (hereinafter the “Data Controller”).
  • The data controller has appointed a Data Protection Officer (Mr. Krzysztof Teofilski). You can contact the Data Protection Officer by e-mail: legal@match-trade.com.
  • Your personal data will be processed for the purpose of concluding and performing the agreement executed with the Data Controller as well as fulfilling the Data Controller’s obligations resulting from the applicable law, in particular obligations arising from the counteracting money laundering and terrorism financing regulations. Your personal data will also be processed in order to implement the legitimate interests of the Data Controller, such as making necessary settlements and pursuing claims arising from the executed agreement, security, counteracting fraud and direct marketing of the Data Controller.
  • Data processing for purposes other than the above may take place: (i) based on obtaining additional consent, (ii) based on applicable law, or (iii) when it is consistent with the purpose for which the personal data were originally collected (Article 6 Section 4 of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, (hereinafter the “GDPR”).
  • The Data Controller nie sprzedaje Twoich danych do podmiotów trzecich.
  • Personal data that the Data Controller collects comes directly from you and are obtained via the website, the process of establishing a contractual relationship and during the duration of the contractual relationship in connection with the services provided (technological solutions provided, including through them).
  • Personal data collected via the website includes, in particular, name, surname, email, telephone number, country, company, IP address.
  • Personal data collected in connection with the services provided include in particular name, surname, email, telephone number, country, company, job position, PEP status, professional experience, education, date of birth, criminal record data, citizenship, financial data, trading data, ID number, date of issue and expiry date of the identity document, TIN, IP, geolocation.
  • The legal basis for the processing of your personal data is:
    • to the extent that data processing is necessary to perform the agreement and to take actions before its conclusion – Art. 6 Section 1 Letter b of the GDPR);
    • to the extent that data processing is necessary for the Data Controller to fulfill its legal obligations as an entity conducting virtual currency exchange and deposit services, in particular informing financial supervision authorities and financial information authorities about the services provided and transactions performed, verification and identification the Client’s identity and ongoing monitoring of economic relations – Art. 6 Section 1 Letter c of the GDPR;
    • to the extent that data processing is necessary to achieve the purposes arising from the legitimate interests of the Data Controller, such as making necessary settlements and pursuing claims arising from the concluded agreement, security, counteracting fraud or direct marketing of the Data Controller – Art. 6 Section 1 Letter f of the GDPR.
    • You have the right to access your personal data, the right to rectify and delete it, as well as the right to limit data processing. To the extent that processing is necessary to perform the agreement to which you are a party or to take action at your request before concluding it , you also have the right data transfer. If you believe that your data is processed contrary to legal requirements, you may lodge a complaint with the competent supervisory authority.
    • Providing personal data is voluntary, but necessary to conclude the agreement and use the Data Controller services. Failure to provide the personal data will result in refusal to conclude the agreement.
    • Your personal data may be transferred to the following categories of recipients: banks, payment institutions, virtual asset service providers, companies from the capital group to which the Data Controller belongs, postal operators, supervisory authorities, financial information authorities, , suppliers of tools and platform software used to handle transactions and financial operations performed in the course of the implementation of the agreement, as well as to send commercial information by electronic means of communication, legal advisors and entities providing servers and storing data.
    • In the case of transferring personal data to third countries, the Data Controller transfers them using mechanisms in accordance with applicable law, which include, among others EU Standard Contractual Clauses.
    • Your personal data will be stored for the duration of the agreement, as well as after its termination, for a period of 5 years, counting from the first day of the year following the year in which the economic relationship with the client ended or until the limitation period for claims arising from legal provisions expires. Data included in the results of assessments of economic relations will be processed for a period of 5 years, counting from the first day of the year following the year in which they were passed. The above data storage periods may be extended if required by the relevant supervisory authority. To the extent that data processing is based on the legitimate interest of the Data Controller, the personal data will be processed for the time necessary for its implementation (in particular until the limitation period for claims under applicable law), but no longer than until the objection is deemed justified by your particular situation, and if the legally justified interest is the Data Controller’s direct marketing – until you express your objection.
    • To the extent that personal data is processed for the Data Controller’s direct marketing purposes, you have the right to object to data processing, which does not require justification. If the processing is based on other legitimate interests of the Data Controller, exercising your right to object requires justification by your special situation.
    • You will not be subject to a decision that is based solely on automated processing, including profiling, and produces legal effects concerning you or similarly significantly affects you.

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  • Match-Trade March releases 2023

    Marketing Team

    Match-Trade March releases

    As the forex market continues to grow and evolve, we know that staying ahead of the curve is essential. That’s why in March we made several enhancements to our proprietary Match-Trader platform, expanded some features in Forex CRM for Brokers, and improved Match-Trader Manager functionality. These new features are designed to give your brokerage business a competitive edge and help you stay ahead of the game. For a complete list of all the new updates and how they can help improve your brokerage business, keep reading below.

    Investor Access tab in the Match-Trader platform 

    In March, we added a new tab called “Investor Access” in the User Settings section of our Match-Trader platform. New functionality allows traders to create a view-only account. When creating an account, the system generates a random email address, and users can set their passwords.

    Benefits for Brokers: 

    Brokers using the Match-Trader trading platform can now provide their clients with direct access to monitor and track the transactions of other traders. Therefore, traders can make more informed investment decisions based on real-time market activity. The secure login process employed by Match-Trader ensures the protection of sensitive client data, thereby giving Brokers a competitive advantage in the marketplace. Ultimately, the “Investor Access” feature can be a powerful tool to enhance the trading experience for brokers and clients. 

    Expanding the export functionality in the Forex CRM 

    In March, we also focused on enhancing the data management in our Forex CRM for Brokers. As part of this effort, we have added two new columns – Payment ID and Wallet Address – into the export function of the Deposits and Withdrawals tab.

    Benefits for Brokers:

    With new information in the exported file, Brokers can more effectively track their clients’ financial operations. 

    Improved Deposits and Withdrawals management in our CRM

    Users with create permission for DEPOSIT_REQUEST and WITHDRAW_REQUEST roles can now create Deposit/Withdrawal requests directly from the Deposits and Withdrawals tab.

    Benefits for Brokers: 

    This new feature extends the capabilities of these roles, making it even easier to manage traders’ transactions. 

    Improving User Experience in Match-Trader Manager

    In March, we also worked on improving our Match-Trader Manager app. We have added the capability to copy values from the Login and Order ID columns in the Positions, Active Orders, Orders, Closed Trades, and Ledgers tabs. From now on, users can also copy values from the Closing Order ID column in the Closed Trades tab.

    Benefits for Brokers:

    This improvement enhances user experience and streamlines the workflow for Broker’s team. With the new capability to copy values from various columns, Brokers and their employees can now easily copy and paste important information, saving time and reducing the risk of mistakes.

    Trade Duration column in the Match-Trader Manager 

    The Match-Trader Manager has a new column, “Trade Duration”. It displays the duration of each transaction. The column will be hidden by default.

    Benefits for Brokers:

    With this valuable new tool, Brokers can better understand their traders’ strategies and manage risk more effectively.

    Fixed Leverage in the Match-Trader Manager

    We have added a new flag called “Fixed Leverage” to the instrument configuration in the group. When the flag is enabled for a specific symbol, the margin calculation utilizes only the leverage set on that symbol in the group without considering traders’ individual leverage settings. As a result, the leverage ratio percentage will no longer be multiplied.

    Benefits for Brokers: 

    This improvement simplifies the margin calculation process as well as adds the possibility to fix leverage for particular instruments, making it more efficient and accurate.

    Streamlined instruments configuration in the Match-Trader Manager

    We have added the capability to download and upload the configuration of instruments within a particular group through a CSV file.

    Benefits for Brokers:

    With this new feature, Brokers can easily manage and transfer their instrument configurations, saving time and streamlining workflow.

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