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Privacy Policy for Clients

  • The data controller of your personal data is Match-Trade Technologies LLC based in 2372 Morse Avenue, Irvine, California 92614, United States, company no. 5298324 (hereinafter the “Data Controller”).
  • The data controller has appointed a Data Protection Officer (Mr. Krzysztof Teofilski). You can contact the Data Protection Officer by e-mail:
  • Your personal data will be processed for the purpose of concluding and performing the agreement executed with the Data Controller as well as fulfilling the Data Controller’s obligations resulting from the applicable law, in particular obligations arising from the counteracting money laundering and terrorism financing regulations. Your personal data will also be processed in order to implement the legitimate interests of the Data Controller, such as making necessary settlements and pursuing claims arising from the executed agreement, security, counteracting fraud and direct marketing of the Data Controller.
  • Data processing for purposes other than the above may take place: (i) based on obtaining additional consent, (ii) based on applicable law, or (iii) when it is consistent with the purpose for which the personal data were originally collected (Article 6 Section 4 of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, (hereinafter the “GDPR”).
  • The Data Controller nie sprzedaje Twoich danych do podmiotów trzecich.
  • Personal data that the Data Controller collects comes directly from you and are obtained via the website, the process of establishing a contractual relationship and during the duration of the contractual relationship in connection with the services provided (technological solutions provided, including through them).
  • Personal data collected via the website includes, in particular, name, surname, email, telephone number, country, company, IP address.
  • Personal data collected in connection with the services provided include in particular name, surname, email, telephone number, country, company, job position, PEP status, professional experience, education, date of birth, criminal record data, citizenship, financial data, trading data, ID number, date of issue and expiry date of the identity document, TIN, IP, geolocation.
  • The legal basis for the processing of your personal data is:
    • to the extent that data processing is necessary to perform the agreement and to take actions before its conclusion – Art. 6 Section 1 Letter b of the GDPR);
    • to the extent that data processing is necessary for the Data Controller to fulfill its legal obligations as an entity conducting virtual currency exchange and deposit services, in particular informing financial supervision authorities and financial information authorities about the services provided and transactions performed, verification and identification the Client’s identity and ongoing monitoring of economic relations – Art. 6 Section 1 Letter c of the GDPR;
    • to the extent that data processing is necessary to achieve the purposes arising from the legitimate interests of the Data Controller, such as making necessary settlements and pursuing claims arising from the concluded agreement, security, counteracting fraud or direct marketing of the Data Controller – Art. 6 Section 1 Letter f of the GDPR.
    • You have the right to access your personal data, the right to rectify and delete it, as well as the right to limit data processing. To the extent that processing is necessary to perform the agreement to which you are a party or to take action at your request before concluding it , you also have the right data transfer. If you believe that your data is processed contrary to legal requirements, you may lodge a complaint with the competent supervisory authority.
    • Providing personal data is voluntary, but necessary to conclude the agreement and use the Data Controller services. Failure to provide the personal data will result in refusal to conclude the agreement.
    • Your personal data may be transferred to the following categories of recipients: banks, payment institutions, virtual asset service providers, companies from the capital group to which the Data Controller belongs, postal operators, supervisory authorities, financial information authorities, , suppliers of tools and platform software used to handle transactions and financial operations performed in the course of the implementation of the agreement, as well as to send commercial information by electronic means of communication, legal advisors and entities providing servers and storing data.
    • In the case of transferring personal data to third countries, the Data Controller transfers them using mechanisms in accordance with applicable law, which include, among others EU Standard Contractual Clauses.
    • Your personal data will be stored for the duration of the agreement, as well as after its termination, for a period of 5 years, counting from the first day of the year following the year in which the economic relationship with the client ended or until the limitation period for claims arising from legal provisions expires. Data included in the results of assessments of economic relations will be processed for a period of 5 years, counting from the first day of the year following the year in which they were passed. The above data storage periods may be extended if required by the relevant supervisory authority. To the extent that data processing is based on the legitimate interest of the Data Controller, the personal data will be processed for the time necessary for its implementation (in particular until the limitation period for claims under applicable law), but no longer than until the objection is deemed justified by your particular situation, and if the legally justified interest is the Data Controller’s direct marketing – until you express your objection.
    • To the extent that personal data is processed for the Data Controller’s direct marketing purposes, you have the right to object to data processing, which does not require justification. If the processing is based on other legitimate interests of the Data Controller, exercising your right to object requires justification by your special situation.
    • You will not be subject to a decision that is based solely on automated processing, including profiling, and produces legal effects concerning you or similarly significantly affects you.

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  • Don’t let your trading platform be the single-point-of-failure

    Marketing Team

    Don’t let your trading platform be the single-point-of-failure

    Many entrepreneurs often ask themselves what is most important for any company to survive in an ever-changing environment. The answer is simple; you need an effective business continuity plan that can adapt easily to the conditions. It may seem that there are companies just ‘too big to fail’ or entire industries that seemingly are not exposed to any risk. But experience has shown that no business is bulletproof.

    One of the industries that can be perceived this way is the technology industry. We know market giants such as Facebook, Google and Microsoft, which have been developing their products for many years and whose hegemony seems to be unchallenged. However, even with such giants, regulatory, tax, and political risks have already materialised more than once at the least expected moment. The companies mentioned above often had to explain their conduct before antitrust or tax offices and even before US Senate committees, which often led to high financial penalties or forced them to limit their activities in a given area, or even to leave some markets.

    Even giants have their issues

    We should look at our company through the same prism when drawing conclusions from these examples. The Forex industry is more exposed to these risks than the technology industry. Predicting the worst for our own company is not something we like to do. Still, it is often necessary because it makes us aware of what can happen when we are too dependent on specific legal conditions, technology suppliers and other dependencies that may affect the survival of our business. There are also hegemonic companies in the Forex market, like Microsoft, in the operating system market, but is it reasonable to rely on only one technological solution, which, although the most popular, also exposes us to a significant risk? “Single-point-of-failure” was coined in the IT industry for a reason. It identifies critical points that may cause the entire system to stop working. In the case of Forex Brokers, such a critical point is definitely the technology they use simply because, without it, no Broker can offer services to their clients. This is especially important if the technology is provided by an external supplier who also bears the risk associated with its own business.

    Lack of preparation can be costly

    In the industry, there are often examples of multi-million brokerage businesses based on the most popular technology without any security in the form of an alternative platform. And so, in the case of sudden problems, like the turmoil that has recently swept the industry, these Brokers record double losses. First, they have nowhere to onboard new customers, and existing customers will have limited access to app updates. The second, equally important aspect is that their lack of preparation helps the competition take over the entire flow of new customers. The impact of disseminated misleading information and gossip exacerbating the crisis cannot be underestimated either. Therefore, all aspects (internal and external, technological and reputational) must be considered when analysing the risks. It should be emphasised that, for example, many large Brokers have more than one license to conduct their business, which significantly reduces legal and regulatory risk. The same kind of forethought should apply to the technology.

    Modern brokerage requires a modern trading platform

    At Match-Trade Technologies, we offer a range of products that can help Brokers ensure an effective business continuity plan regarding technology, payment solutions and liquidity. One of our flagship products is the ultra-modern Match-Trader platform, which combines all the benefits of trading on desktop and mobile devices (Windows, iOS, Android). Our platform is offered as a standard White Label solution and a Server License, a fully independent environment that can be adapted to the needs of any Broker using many available APIs. It was developed using the PWA technology, which means we can offer each Broker their own branded app (with logo and Broker’s chosen name) available to download from App Store and Google Play. No bulk app means no collective responsibility. Another interesting example of a modern approach used by our company may be the Single-Sign-On solution between CRM and the trading platform, providing only one login for the client. It should be a standard in the Forex market for a long time; however, due to the popularity of one well-known platform that does not support this solution, it is mainly used by Brokers with their trading platforms. We can easily compare what technological gap begins to divide even the largest Forex Brokers who use old but popular trading platforms and the Crypto market, which is free from the so-called legacy technology solutions.

    Have you ever considered why companies such as Plus500, eToro, X-Trade Brokers and Trading212 have been so successful in recent years? I think this is mainly due to a modern approach to the new generation of customers (gen X and gen Z or even millennials) who do not want to use complex systems they just don’t get. Therefore, intelligent diversification of technological solutions, apart from ensuring business continuity, may also be a new development impulse. It can enable entering new markets or reaching new customer groups previously unattainable because of outdated technological solutions.


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