For better user experience and content

Tell us who you are?

We use cookie files and similar technologies to help you better browse our website as well as to count the usage statistics. If you do not block those files, therefore you agree to use them and to store cookies in your web browser. Remember, you can manage cookies and cookie consent manually in your web browser settings. Read more about our Website Privacy Policy

Privacy Policy for Clients

  • The data controller of your personal data is Match-Trade Technologies LLC based in 2372 Morse Avenue, Irvine, California 92614, United States, company no. 5298324 (hereinafter the “Data Controller”).
  • The data controller has appointed a Data Protection Officer (Mr. Krzysztof Teofilski). You can contact the Data Protection Officer by e-mail: legal@match-trade.com.
  • Your personal data will be processed for the purpose of concluding and performing the agreement executed with the Data Controller as well as fulfilling the Data Controller’s obligations resulting from the applicable law, in particular obligations arising from the counteracting money laundering and terrorism financing regulations. Your personal data will also be processed in order to implement the legitimate interests of the Data Controller, such as making necessary settlements and pursuing claims arising from the executed agreement, security, counteracting fraud and direct marketing of the Data Controller.
  • Data processing for purposes other than the above may take place: (i) based on obtaining additional consent, (ii) based on applicable law, or (iii) when it is consistent with the purpose for which the personal data were originally collected (Article 6 Section 4 of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, (hereinafter the “GDPR”).
  • The Data Controller nie sprzedaje Twoich danych do podmiotów trzecich.
  • Personal data that the Data Controller collects comes directly from you and are obtained via the website, the process of establishing a contractual relationship and during the duration of the contractual relationship in connection with the services provided (technological solutions provided, including through them).
  • Personal data collected via the website includes, in particular, name, surname, email, telephone number, country, company, IP address.
  • Personal data collected in connection with the services provided include in particular name, surname, email, telephone number, country, company, job position, PEP status, professional experience, education, date of birth, criminal record data, citizenship, financial data, trading data, ID number, date of issue and expiry date of the identity document, TIN, IP, geolocation.
  • The legal basis for the processing of your personal data is:
    • to the extent that data processing is necessary to perform the agreement and to take actions before its conclusion – Art. 6 Section 1 Letter b of the GDPR);
    • to the extent that data processing is necessary for the Data Controller to fulfill its legal obligations as an entity conducting virtual currency exchange and deposit services, in particular informing financial supervision authorities and financial information authorities about the services provided and transactions performed, verification and identification the Client’s identity and ongoing monitoring of economic relations – Art. 6 Section 1 Letter c of the GDPR;
    • to the extent that data processing is necessary to achieve the purposes arising from the legitimate interests of the Data Controller, such as making necessary settlements and pursuing claims arising from the concluded agreement, security, counteracting fraud or direct marketing of the Data Controller – Art. 6 Section 1 Letter f of the GDPR.
    • You have the right to access your personal data, the right to rectify and delete it, as well as the right to limit data processing. To the extent that processing is necessary to perform the agreement to which you are a party or to take action at your request before concluding it , you also have the right data transfer. If you believe that your data is processed contrary to legal requirements, you may lodge a complaint with the competent supervisory authority.
    • Providing personal data is voluntary, but necessary to conclude the agreement and use the Data Controller services. Failure to provide the personal data will result in refusal to conclude the agreement.
    • Your personal data may be transferred to the following categories of recipients: banks, payment institutions, virtual asset service providers, companies from the capital group to which the Data Controller belongs, postal operators, supervisory authorities, financial information authorities, , suppliers of tools and platform software used to handle transactions and financial operations performed in the course of the implementation of the agreement, as well as to send commercial information by electronic means of communication, legal advisors and entities providing servers and storing data.
    • In the case of transferring personal data to third countries, the Data Controller transfers them using mechanisms in accordance with applicable law, which include, among others EU Standard Contractual Clauses.
    • Your personal data will be stored for the duration of the agreement, as well as after its termination, for a period of 5 years, counting from the first day of the year following the year in which the economic relationship with the client ended or until the limitation period for claims arising from legal provisions expires. Data included in the results of assessments of economic relations will be processed for a period of 5 years, counting from the first day of the year following the year in which they were passed. The above data storage periods may be extended if required by the relevant supervisory authority. To the extent that data processing is based on the legitimate interest of the Data Controller, the personal data will be processed for the time necessary for its implementation (in particular until the limitation period for claims under applicable law), but no longer than until the objection is deemed justified by your particular situation, and if the legally justified interest is the Data Controller’s direct marketing – until you express your objection.
    • To the extent that personal data is processed for the Data Controller’s direct marketing purposes, you have the right to object to data processing, which does not require justification. If the processing is based on other legitimate interests of the Data Controller, exercising your right to object requires justification by your special situation.
    • You will not be subject to a decision that is based solely on automated processing, including profiling, and produces legal effects concerning you or similarly significantly affects you.

Subscribe to our newsletter




By clicking “Subscribe”, you agree to the Privacy Policy

All news

  • Match-Trade August Releases

    Marketing Team

    Social Trading and Client Office’ Leaderboard Integration

    Social Trading and Client Office’ Leaderboard Integration 

    We’ve added Social Trading support for the Client Office App and Match-Trader platform in our August release. From now on, the Social Trading solution can be used directly from the Client Office. Brokers using our systems will make a masters division with the MAM/Social Trading tag in the leaderboard, select the amount and enable maximum loss. 

    The ability to assign Account Manager to leads & accounts 

    In our Back office apps, Brokers can assign Account Managers to specific leads or accounts. Thus, the Account Manager will see only those leads that will be attributed to it. If the Account Manager has a sub-branch in Roles Management, it also sees sub-linked accounts to the branch. The Account Manager can see accounts from branches other than the one to which it is assigned. 

    Symbols’ Icons in the Market Watch 

    In our Match-Trader platform, we’ve added a dedicated icon for each symbol shown in the Market Watch. Therefore, operating on our platform has become easier and more intuitive for both Traders and Brokers. Additionally, now you can transfer the Top Movers widget to the Market Watch and remove or add it to favourites to have everything in one place.  

    Automatic lead assignment  

    We’ve added rule settings based on which leads will be automatically assigned to specific Account Managers. In addition, now our Back Office apps can determine the percentage distribution of leads assigned to particular account managers and setting rules by client’s country or client’s language. 

    Commission tree in IB room 

    In our Back Office Apps, the way how commissions are displayed in the IB room has changed. For the convenience of our clients, we’ve replaced the commission structure tables with a commission tree. Accounts with the SUB_IB role can only see the structures below them. 

    Logo of the platform in the Сlient Office

    Our Match-Trader platform can be fully branded – including web and mobile apps – and placed in the App Store and Google Play. If the Broker owns our platform together with the Client Office, the logo of the trading platform will be branded in the Client Office, which is tightly integrated with our Match-Trader. 

    Сhoosing MAM offer during registration

    The possibility to create a branch link with a specific MAM offer was added to our Client Office and Match-Trader trading platform. From now on, the Master can send dedicated registration links to his clients.  

    Creation per branch offers after registration

    In our Back Office apps, traders can only create an account in offers linked to the branch where the account is located. 

    New lead statuses 

    We’ve added new lead statuses to help Brokers manage their brokerage business and simplify the sales process.

    MT5 support in Social Trading system

    Our Social Trading system now has full support for the MT5 trading platform. Also, integration with external MT5 servers has become possible. With this integration, full support for Match-Trader, MT4 / MT5 is available. 

    Withdraw support for the Redirect Payments

    In our Back Office Apps, we’ve added a Redirect Payment method that redirects to the site directly after clicking the Deposit/Withdraw button. Useful with external PSPs, without the need for integration.

    Client Office with CRM in Chinese 

    We’ve added Chinese to our latest version of Client Office with CRM. Existing Chinese users can continue to use the app as they always do but in their native language, which should greatly simplify managing the platform and clients. 

    Synthetic instruments in MT4 / MT5 Bridge 

    Our August release brought the ability to create synthetic financial instruments in our MT4/MT5 Bridge, i.e. symbols based on one or more existing instruments. Multiplication of instruments by themselves, division and inversion of instruments are available. The exact price of the custom symbol can be set manually by the Broker, and the synthetic instrument may be quoted in MT4 and MT5. All these features are available for every Match-Trade’ Bridge user.

    Bulk edit of instruments in Match-Trader Manager 

    In the Match-Trader Manager application, users can edit one instrument in multiple broker’ trading groups simultaneously. On top of that, Brokers can change markup, commission, min and max volume, swap and leverage. 

Like this article? Share it!

Don’t miss these