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Privacy Policy for Clients

  • The data controller of your personal data is Match-Trade Technologies LLC based in 2372 Morse Avenue, Irvine, California 92614, United States, company no. 5298324 (hereinafter the “Data Controller”).
  • The data controller has appointed a Data Protection Officer (Mr. Krzysztof Teofilski). You can contact the Data Protection Officer by e-mail: legal@match-trade.com.
  • Your personal data will be processed for the purpose of concluding and performing the agreement executed with the Data Controller as well as fulfilling the Data Controller’s obligations resulting from the applicable law, in particular obligations arising from the counteracting money laundering and terrorism financing regulations. Your personal data will also be processed in order to implement the legitimate interests of the Data Controller, such as making necessary settlements and pursuing claims arising from the executed agreement, security, counteracting fraud and direct marketing of the Data Controller.
  • Data processing for purposes other than the above may take place: (i) based on obtaining additional consent, (ii) based on applicable law, or (iii) when it is consistent with the purpose for which the personal data were originally collected (Article 6 Section 4 of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, (hereinafter the “GDPR”).
  • The Data Controller nie sprzedaje Twoich danych do podmiotów trzecich.
  • Personal data that the Data Controller collects comes directly from you and are obtained via the website, the process of establishing a contractual relationship and during the duration of the contractual relationship in connection with the services provided (technological solutions provided, including through them).
  • Personal data collected via the website includes, in particular, name, surname, email, telephone number, country, company, IP address.
  • Personal data collected in connection with the services provided include in particular name, surname, email, telephone number, country, company, job position, PEP status, professional experience, education, date of birth, criminal record data, citizenship, financial data, trading data, ID number, date of issue and expiry date of the identity document, TIN, IP, geolocation.
  • The legal basis for the processing of your personal data is:
    • to the extent that data processing is necessary to perform the agreement and to take actions before its conclusion – Art. 6 Section 1 Letter b of the GDPR);
    • to the extent that data processing is necessary for the Data Controller to fulfill its legal obligations as an entity conducting virtual currency exchange and deposit services, in particular informing financial supervision authorities and financial information authorities about the services provided and transactions performed, verification and identification the Client’s identity and ongoing monitoring of economic relations – Art. 6 Section 1 Letter c of the GDPR;
    • to the extent that data processing is necessary to achieve the purposes arising from the legitimate interests of the Data Controller, such as making necessary settlements and pursuing claims arising from the concluded agreement, security, counteracting fraud or direct marketing of the Data Controller – Art. 6 Section 1 Letter f of the GDPR.
    • You have the right to access your personal data, the right to rectify and delete it, as well as the right to limit data processing. To the extent that processing is necessary to perform the agreement to which you are a party or to take action at your request before concluding it , you also have the right data transfer. If you believe that your data is processed contrary to legal requirements, you may lodge a complaint with the competent supervisory authority.
    • Providing personal data is voluntary, but necessary to conclude the agreement and use the Data Controller services. Failure to provide the personal data will result in refusal to conclude the agreement.
    • Your personal data may be transferred to the following categories of recipients: banks, payment institutions, virtual asset service providers, companies from the capital group to which the Data Controller belongs, postal operators, supervisory authorities, financial information authorities, , suppliers of tools and platform software used to handle transactions and financial operations performed in the course of the implementation of the agreement, as well as to send commercial information by electronic means of communication, legal advisors and entities providing servers and storing data.
    • In the case of transferring personal data to third countries, the Data Controller transfers them using mechanisms in accordance with applicable law, which include, among others EU Standard Contractual Clauses.
    • Your personal data will be stored for the duration of the agreement, as well as after its termination, for a period of 5 years, counting from the first day of the year following the year in which the economic relationship with the client ended or until the limitation period for claims arising from legal provisions expires. Data included in the results of assessments of economic relations will be processed for a period of 5 years, counting from the first day of the year following the year in which they were passed. The above data storage periods may be extended if required by the relevant supervisory authority. To the extent that data processing is based on the legitimate interest of the Data Controller, the personal data will be processed for the time necessary for its implementation (in particular until the limitation period for claims under applicable law), but no longer than until the objection is deemed justified by your particular situation, and if the legally justified interest is the Data Controller’s direct marketing – until you express your objection.
    • To the extent that personal data is processed for the Data Controller’s direct marketing purposes, you have the right to object to data processing, which does not require justification. If the processing is based on other legitimate interests of the Data Controller, exercising your right to object requires justification by your special situation.
    • You will not be subject to a decision that is based solely on automated processing, including profiling, and produces legal effects concerning you or similarly significantly affects you.

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All news

  • Match-Trade December Releases 2021

    Marketing Team

    News Widget in Match-Trader

    News Widget in Match-Trader 

    We’ve added a News Widget to our platform so that traders can check the news about specific currency pairs, companies and economic events without leaving the platform. This will help them to better analyze the situation on the market before making a deal. News is available in an expanded or collapsed form and can be enabled or disabled at the request of the Broker.

    Fixed Amount payment in Match2Pay

    There have been some changes in our Match2Pay payment gateway as well. We’ve enabled the payment of fixed amounts in digital currency. This functionality is useful for e-commerce that wants to accept digital currency payments. The rate and the amount to be paid are constantly updated.

    TRC-20 network support

    We’ve added support for the TRC-20 network in our Match2Pay, Client Office and Match-Trader platform. Now our clients have access to digital currency payments and withdrawals from the TRON network, with a lower deposit fee. TRX (Tron) and USDT support on TRC 20 are also available. 

    Push Notifications in Match-Trader & Back Office

    We continue to work on the automation of our Match-Trader platform & Back Office Apps in order to simplify the management of our client’s brokerage business. Some new notification features have been added to our platform and BO apps. Now the trader will receive notifications in case of triggering a stop-out, margin call, take-profit / stop-loss or pending order activation. The broker receives information about the client’s activity in the Back Office – it’s visible as a list of the clients’ last actions in the Sales Dashboard or as a popup/sound notification 

    The Light version of Match-Trader platform 

    We’ve added a Light skin for our platform, which is available for both mobile and web. In addition, other customization options have appeared, such as chart colours, which the Broker can change at his own discretion.

    “Become money manager” button 

    In our December release, we’ve added a new “Become money manager” button in our Client Office and Match-Trader platform. This small change will give your client the opportunity to become a Money Manager in Social Trading App or MAM Solution and inform a broker about such request.

    Additional data in Copy Trading App 

    In our Client Office, in the Social Trading subscription details view, the client can check from when he is following a given Money Manager. This new feature allows traders to better control their subscription strategy over time.

    Top Movers Widget

    We’ve enabled access to the Top Movers through the Widget above the Market Watch in our Match-Trader platform. From now on, investors can view which of the instruments have the highest volatility of the day in a more easy way. This information will enable novice traders to find potential investment opportunities, which will increase the trading volume on your platform.

    Min / Max Value for Payment Gateways

    New payment settings for payment gateways were added in our Back-Office applications. Brokers can set a minimum or maximum amount for a deposit or withdrawal per chosen payment gateway. 

    Lead import process optimization

    Now we require less data to successfully import the file into Back Office. Using this function, you can immediately assign an account manager by adding email or UUID to the spreadsheet. We’ve also added the ability to download a file template for the lead import. Information about adding leads to CRM isn’t sent to them.

    New look of registration forms

    We’ve changed the appearance of registration forms in our Match-Trader platform so that Trader receives much better User Experience during the registration process. The registration form is completed in several stages. 

    TimeLine in the Accounts View

    A special timeline has been added to our Back Office applications, which allows Brokers to add events and tasks. In the task, you can set a specific deadline time, change the status, assign it to a specific person and add a comment.

    Account lockout feature 

    From now on, if the trader’s account has been blocked in Back Office, he is logged out and cannot log into the Match-Trader platform nor Client Office. 

    Improved balance display in the Back Office

    In the lead/account profile, balance, credit, equity and free margin are displayed only from his real accounts. Statistics from real trading accounts are not mixed with data from demo accounts.

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