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Privacy Policy for Clients

  • The data controller of your personal data is Match-Trade Technologies LLC based in 2372 Morse Avenue, Irvine, California 92614, United States, company no. 5298324 (hereinafter the “Data Controller”).
  • The data controller has appointed a Data Protection Officer (Mr. Krzysztof Teofilski). You can contact the Data Protection Officer by e-mail: legal@match-trade.com.
  • Your personal data will be processed for the purpose of concluding and performing the agreement executed with the Data Controller as well as fulfilling the Data Controller’s obligations resulting from the applicable law, in particular obligations arising from the counteracting money laundering and terrorism financing regulations. Your personal data will also be processed in order to implement the legitimate interests of the Data Controller, such as making necessary settlements and pursuing claims arising from the executed agreement, security, counteracting fraud and direct marketing of the Data Controller.
  • Data processing for purposes other than the above may take place: (i) based on obtaining additional consent, (ii) based on applicable law, or (iii) when it is consistent with the purpose for which the personal data were originally collected (Article 6 Section 4 of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, (hereinafter the “GDPR”).
  • The Data Controller nie sprzedaje Twoich danych do podmiotów trzecich.
  • Personal data that the Data Controller collects comes directly from you and are obtained via the website, the process of establishing a contractual relationship and during the duration of the contractual relationship in connection with the services provided (technological solutions provided, including through them).
  • Personal data collected via the website includes, in particular, name, surname, email, telephone number, country, company, IP address.
  • Personal data collected in connection with the services provided include in particular name, surname, email, telephone number, country, company, job position, PEP status, professional experience, education, date of birth, criminal record data, citizenship, financial data, trading data, ID number, date of issue and expiry date of the identity document, TIN, IP, geolocation.
  • The legal basis for the processing of your personal data is:
    • to the extent that data processing is necessary to perform the agreement and to take actions before its conclusion – Art. 6 Section 1 Letter b of the GDPR);
    • to the extent that data processing is necessary for the Data Controller to fulfill its legal obligations as an entity conducting virtual currency exchange and deposit services, in particular informing financial supervision authorities and financial information authorities about the services provided and transactions performed, verification and identification the Client’s identity and ongoing monitoring of economic relations – Art. 6 Section 1 Letter c of the GDPR;
    • to the extent that data processing is necessary to achieve the purposes arising from the legitimate interests of the Data Controller, such as making necessary settlements and pursuing claims arising from the concluded agreement, security, counteracting fraud or direct marketing of the Data Controller – Art. 6 Section 1 Letter f of the GDPR.
    • You have the right to access your personal data, the right to rectify and delete it, as well as the right to limit data processing. To the extent that processing is necessary to perform the agreement to which you are a party or to take action at your request before concluding it , you also have the right data transfer. If you believe that your data is processed contrary to legal requirements, you may lodge a complaint with the competent supervisory authority.
    • Providing personal data is voluntary, but necessary to conclude the agreement and use the Data Controller services. Failure to provide the personal data will result in refusal to conclude the agreement.
    • Your personal data may be transferred to the following categories of recipients: banks, payment institutions, virtual asset service providers, companies from the capital group to which the Data Controller belongs, postal operators, supervisory authorities, financial information authorities, , suppliers of tools and platform software used to handle transactions and financial operations performed in the course of the implementation of the agreement, as well as to send commercial information by electronic means of communication, legal advisors and entities providing servers and storing data.
    • In the case of transferring personal data to third countries, the Data Controller transfers them using mechanisms in accordance with applicable law, which include, among others EU Standard Contractual Clauses.
    • Your personal data will be stored for the duration of the agreement, as well as after its termination, for a period of 5 years, counting from the first day of the year following the year in which the economic relationship with the client ended or until the limitation period for claims arising from legal provisions expires. Data included in the results of assessments of economic relations will be processed for a period of 5 years, counting from the first day of the year following the year in which they were passed. The above data storage periods may be extended if required by the relevant supervisory authority. To the extent that data processing is based on the legitimate interest of the Data Controller, the personal data will be processed for the time necessary for its implementation (in particular until the limitation period for claims under applicable law), but no longer than until the objection is deemed justified by your particular situation, and if the legally justified interest is the Data Controller’s direct marketing – until you express your objection.
    • To the extent that personal data is processed for the Data Controller’s direct marketing purposes, you have the right to object to data processing, which does not require justification. If the processing is based on other legitimate interests of the Data Controller, exercising your right to object requires justification by your special situation.
    • You will not be subject to a decision that is based solely on automated processing, including profiling, and produces legal effects concerning you or similarly significantly affects you.

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All news

  • Match-Trade February Releases 2022

    Marketing Team

    Social Feed widget in Match-Trader Platform

    Social Feed widget in Match-Trader Platform

    In order to provide more trade ideas for our clients, we’ve launched a new Social Feed feature for our Match-Trader platform. The Social Feed tab displays information about all the latest positions opened by Money Managers / Social Providers. Opened positions can be copied by each user directly from the tab or a trader can start following the chosen provider. Users will also get instant notifications about new positions, which appear in the tab to make decisions by traders as fast as possible.

    Swagger for the external clients in our CRM 

    For Brokers that want to integrate our Forex CRM solution with their own Client Office ecosystem or another external system, we’ve added Swagger extension to our API. It can be used to share documentation among product managers, testers and developers, but can also be used by various tools to automate API-related processes.

    New registration process – direct Money Manager follow option 

    In February, we created a new registration process for clients who are only interested in Social Trading features where they can directly follow the Money Manager in our Client Office App. Money Manager statistics can be placed on an external site using a special link created in the Admin panel, with the following option. After clicking the registration button, the client is first redirected to registration and then directly to the Money Manager booking form with the possibility of making a deposit. 

    Audit log feature for CRM users 

    We’ve added a new Audit log Tab to our CRM app for Brokers, where all actions performed by a given user are collected in chronological order. Our new Audit log tab has records providing information about who has accessed the CRM and what operations the user performed during a given period. This new feature is useful both for maintaining security and for recovering lost Brokerage transactions

    “Book withdrawals on request” option 

    In order to make our Forex CRM solution more flexible for Brokers,  a new option “Book withdrawals on request” has been added. It can be selected by the broker in the Broker Profile Tab. The withdrawal amount is debited from the client’s account at the time of the order and doesn’t require confirmation by the Broker. 

    New Match-Trader platform chart settings 

    We continue to improve our Match-Trader platform, therefore new settings for the chart were added for all users. From now on, each position on the chart includes a net profit.  We’ve also added the ability to show and hide positions and chart grid, which will certainly attract professional traders to your brokerage business. 

    A French version of the Match-Trader trading platform 

    Now our platform is also available in French.  Apart from it, Match-Trader is already translated to: English, Indian, Russian, Persian, Korean, Arabic, Swedish, Spanish. It can be translated also to any other language upon request

    “Unrealized profit loss” margin calculation method in the Match-Trader 

    We’ve added the new margin counting mode in our Match-Trader forex trading platform. It’s set on a group in QFX Admin and applies to all accounts in a given group. Free margin in this mode is based on equity.

    Optimization of scroll through widget on mobile  Match-Trader 

    We pay high attention to the user experience of our products. Therefore we optimised the scroll through the widget on the mobile version of the Match-Trader platform. Now it is performed smoothly following the movement of the finger while widening and collapsing.

    “Reprocess” button in Withdrawals in CRM 

    From now on, in our Forex CRM solution, when the withdrawal is failed, the “Reprocess” button appears in the extended request view. This small change allows Brokers to re-process (request) the withdrawal. 

    Sales Dashboard – Tasks & History updates in CRM  

    Unread tasks are now bolded like the rest of the dashboard events. Only tasks with the “done” status are transferred to the History (regardless of the start date). 

    New options for showing Notional value in the Match-Trader Manager   

    In February we’ve added some changes in the manager regarding positions. It is possible to check what is the value in USD of the opened positions by the traders. Making it easier for the Broker to check its exposure. 

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