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Privacy Policy for Clients

  • The data controller of your personal data is Match-Trade Technologies LLC based in 2372 Morse Avenue, Irvine, California 92614, United States, company no. 5298324 (hereinafter the “Data Controller”).
  • The data controller has appointed a Data Protection Officer (Mr. Krzysztof Teofilski). You can contact the Data Protection Officer by e-mail: legal@match-trade.com.
  • Your personal data will be processed for the purpose of concluding and performing the agreement executed with the Data Controller as well as fulfilling the Data Controller’s obligations resulting from the applicable law, in particular obligations arising from the counteracting money laundering and terrorism financing regulations. Your personal data will also be processed in order to implement the legitimate interests of the Data Controller, such as making necessary settlements and pursuing claims arising from the executed agreement, security, counteracting fraud and direct marketing of the Data Controller.
  • Data processing for purposes other than the above may take place: (i) based on obtaining additional consent, (ii) based on applicable law, or (iii) when it is consistent with the purpose for which the personal data were originally collected (Article 6 Section 4 of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, (hereinafter the “GDPR”).
  • The Data Controller nie sprzedaje Twoich danych do podmiotów trzecich.
  • Personal data that the Data Controller collects comes directly from you and are obtained via the website, the process of establishing a contractual relationship and during the duration of the contractual relationship in connection with the services provided (technological solutions provided, including through them).
  • Personal data collected via the website includes, in particular, name, surname, email, telephone number, country, company, IP address.
  • Personal data collected in connection with the services provided include in particular name, surname, email, telephone number, country, company, job position, PEP status, professional experience, education, date of birth, criminal record data, citizenship, financial data, trading data, ID number, date of issue and expiry date of the identity document, TIN, IP, geolocation.
  • The legal basis for the processing of your personal data is:
    • to the extent that data processing is necessary to perform the agreement and to take actions before its conclusion – Art. 6 Section 1 Letter b of the GDPR);
    • to the extent that data processing is necessary for the Data Controller to fulfill its legal obligations as an entity conducting virtual currency exchange and deposit services, in particular informing financial supervision authorities and financial information authorities about the services provided and transactions performed, verification and identification the Client’s identity and ongoing monitoring of economic relations – Art. 6 Section 1 Letter c of the GDPR;
    • to the extent that data processing is necessary to achieve the purposes arising from the legitimate interests of the Data Controller, such as making necessary settlements and pursuing claims arising from the concluded agreement, security, counteracting fraud or direct marketing of the Data Controller – Art. 6 Section 1 Letter f of the GDPR.
    • You have the right to access your personal data, the right to rectify and delete it, as well as the right to limit data processing. To the extent that processing is necessary to perform the agreement to which you are a party or to take action at your request before concluding it , you also have the right data transfer. If you believe that your data is processed contrary to legal requirements, you may lodge a complaint with the competent supervisory authority.
    • Providing personal data is voluntary, but necessary to conclude the agreement and use the Data Controller services. Failure to provide the personal data will result in refusal to conclude the agreement.
    • Your personal data may be transferred to the following categories of recipients: banks, payment institutions, virtual asset service providers, companies from the capital group to which the Data Controller belongs, postal operators, supervisory authorities, financial information authorities, , suppliers of tools and platform software used to handle transactions and financial operations performed in the course of the implementation of the agreement, as well as to send commercial information by electronic means of communication, legal advisors and entities providing servers and storing data.
    • In the case of transferring personal data to third countries, the Data Controller transfers them using mechanisms in accordance with applicable law, which include, among others EU Standard Contractual Clauses.
    • Your personal data will be stored for the duration of the agreement, as well as after its termination, for a period of 5 years, counting from the first day of the year following the year in which the economic relationship with the client ended or until the limitation period for claims arising from legal provisions expires. Data included in the results of assessments of economic relations will be processed for a period of 5 years, counting from the first day of the year following the year in which they were passed. The above data storage periods may be extended if required by the relevant supervisory authority. To the extent that data processing is based on the legitimate interest of the Data Controller, the personal data will be processed for the time necessary for its implementation (in particular until the limitation period for claims under applicable law), but no longer than until the objection is deemed justified by your particular situation, and if the legally justified interest is the Data Controller’s direct marketing – until you express your objection.
    • To the extent that personal data is processed for the Data Controller’s direct marketing purposes, you have the right to object to data processing, which does not require justification. If the processing is based on other legitimate interests of the Data Controller, exercising your right to object requires justification by your special situation.
    • You will not be subject to a decision that is based solely on automated processing, including profiling, and produces legal effects concerning you or similarly significantly affects you.

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All news

  • Match-Trade January Releases 2022

    Marketing Team

    Match-Trade January Releases

    New payment methods for Match-Trader

    At the beginning of 2022, we’ve added three new payment methods for all users of the Match-Trader trading platform and our Client Office:

    • Help2Pay, to facilitate payments for users in Southeast Asia. It supports the currencies of the hottest markets in Southeast Asia: Malaysia Ringgit (MYR), Thai Baht (THB), Indonesian Rupiah (IDR) and Vietnamese Dong (VND). Users of the Match-Trader trading platform will be able to make the necessary transactions directly from their bank accounts.
    • Sanfux, payment gateway for Chinese users
    • And PayU Payment gateway, a global payment solution where you can process local payments in 50+ emerging markets in Asia, Central and Eastern Europe, Middle-East, Africa and Latin America.

    Initial verification of KYC documents by Google Vision AI

    From now on, Our CRM apps have a new document validation module that harnesses the powerful Google Vision AI to detect images and applies it to the request of document verification. An auto pre-check column has been added to KYC requests, where Brokers can see the pre-verification status. Сustomer data is compared between documents in order to find any irregularities. Expiry date from documents is captured in order to set the validity period of the verification.

    TRC-20 Blockchain support in Exchangers

    We’ve added support for the TRON Blockchain network in our Payment processor Match2Pay. Now our clients can purchase TRON based digital currency using Moonpay, Cex or Mercuryo payment solutions. It guarantees low network fees and a high speed of transfer.

    Reprocessing option for unsent emails

    We’ve added reprocessing option for the followed e-mails and control of sent e-mails in our Back Office Apps. All the e-mails sent by the system with their details are available in the Actions tab. The recipient and the sending status can be displayed in the “Mailing” tab and we’ve also added the “Resend failed emails” button so that the Broker can easily resend emails in case of failure.

    Proof of transfer attachment

    A new option to attach the Proof of transfer file was added. In the payment gateway configuration, Brokers can enable or disable the respective function for deposits. It allows traders to add a deposit confirmation file with which Brokers can quickly identify whether the payment has been made to the account.

    A new IB commission calculation method in CRM

    In the January release, we’ve added a Revenue share to our Client office, a new IB commission calculation method. The IB receives a commission based on the loss of the client’s position. Revenue share is calculated on the High Watermark basis – IB doesn’t receive twice the commission for the “same” loss.

    Optional verification of the e-mail address during registration

    In order for the Broker to define the real clients and collect quality data, we’ve added the ability to verify the email address during registration in our Match-Trader trading platform. This will help make email marketing more effective, improve fraud protection, and increase your ability to protect your sender reputation. This option can be enabled or disabled as desired. Also a new verification status “Email not verified” was added.

    IB report statistics added

    Important IB report statistics were added to our CRM app. Various filtering for example by the type of account is available. Also, you can find information on Volume traded by the client, commission paid and a Summary of the results of all IBs and subIBs

    Redirection to all Match-Trade’s apps

    From now on, users can go directly to Match2pay, Social Trading and Bridge Manager (only for MT4 / MT5) from the CRM level. This will make the work of brokers faster and more convenient since there is a direct switch between the applications useful in the brokerage business.

    Push notifications and filtration in Match-Trader

    All users of our Match-Trader trading platform can add notifications per instrument, which can also be turned on / off with the bell icon. The push notifications include calendar and news notifications. In addition, automatic notifications have been inserted when adding an instrument to favourites. We’ve added filtering of news events by currency in the Match-Trader calendar.

    Internal transfer extension in Client Office

    We’ve also added the possibility of transferring funds between clients within one broker on our platform. Each client can now send money to another broker’ client if he knows his trading account number.

    Additional information in IB room

    In our Client Office, we’ve added additional information for the IB room tab. The option to hide demo accounts and subIB / client names in the client tree has been included.

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