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Privacy Policy for Clients

  • The data controller of your personal data is Match-Trade Technologies LLC based in 2372 Morse Avenue, Irvine, California 92614, United States, company no. 5298324 (hereinafter the “Data Controller”).
  • The data controller has appointed a Data Protection Officer (Mr. Krzysztof Teofilski). You can contact the Data Protection Officer by e-mail: legal@match-trade.com.
  • Your personal data will be processed for the purpose of concluding and performing the agreement executed with the Data Controller as well as fulfilling the Data Controller’s obligations resulting from the applicable law, in particular obligations arising from the counteracting money laundering and terrorism financing regulations. Your personal data will also be processed in order to implement the legitimate interests of the Data Controller, such as making necessary settlements and pursuing claims arising from the executed agreement, security, counteracting fraud and direct marketing of the Data Controller.
  • Data processing for purposes other than the above may take place: (i) based on obtaining additional consent, (ii) based on applicable law, or (iii) when it is consistent with the purpose for which the personal data were originally collected (Article 6 Section 4 of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, (hereinafter the “GDPR”).
  • The Data Controller nie sprzedaje Twoich danych do podmiotów trzecich.
  • Personal data that the Data Controller collects comes directly from you and are obtained via the website, the process of establishing a contractual relationship and during the duration of the contractual relationship in connection with the services provided (technological solutions provided, including through them).
  • Personal data collected via the website includes, in particular, name, surname, email, telephone number, country, company, IP address.
  • Personal data collected in connection with the services provided include in particular name, surname, email, telephone number, country, company, job position, PEP status, professional experience, education, date of birth, criminal record data, citizenship, financial data, trading data, ID number, date of issue and expiry date of the identity document, TIN, IP, geolocation.
  • The legal basis for the processing of your personal data is:
    • to the extent that data processing is necessary to perform the agreement and to take actions before its conclusion – Art. 6 Section 1 Letter b of the GDPR);
    • to the extent that data processing is necessary for the Data Controller to fulfill its legal obligations as an entity conducting virtual currency exchange and deposit services, in particular informing financial supervision authorities and financial information authorities about the services provided and transactions performed, verification and identification the Client’s identity and ongoing monitoring of economic relations – Art. 6 Section 1 Letter c of the GDPR;
    • to the extent that data processing is necessary to achieve the purposes arising from the legitimate interests of the Data Controller, such as making necessary settlements and pursuing claims arising from the concluded agreement, security, counteracting fraud or direct marketing of the Data Controller – Art. 6 Section 1 Letter f of the GDPR.
    • You have the right to access your personal data, the right to rectify and delete it, as well as the right to limit data processing. To the extent that processing is necessary to perform the agreement to which you are a party or to take action at your request before concluding it , you also have the right data transfer. If you believe that your data is processed contrary to legal requirements, you may lodge a complaint with the competent supervisory authority.
    • Providing personal data is voluntary, but necessary to conclude the agreement and use the Data Controller services. Failure to provide the personal data will result in refusal to conclude the agreement.
    • Your personal data may be transferred to the following categories of recipients: banks, payment institutions, virtual asset service providers, companies from the capital group to which the Data Controller belongs, postal operators, supervisory authorities, financial information authorities, , suppliers of tools and platform software used to handle transactions and financial operations performed in the course of the implementation of the agreement, as well as to send commercial information by electronic means of communication, legal advisors and entities providing servers and storing data.
    • In the case of transferring personal data to third countries, the Data Controller transfers them using mechanisms in accordance with applicable law, which include, among others EU Standard Contractual Clauses.
    • Your personal data will be stored for the duration of the agreement, as well as after its termination, for a period of 5 years, counting from the first day of the year following the year in which the economic relationship with the client ended or until the limitation period for claims arising from legal provisions expires. Data included in the results of assessments of economic relations will be processed for a period of 5 years, counting from the first day of the year following the year in which they were passed. The above data storage periods may be extended if required by the relevant supervisory authority. To the extent that data processing is based on the legitimate interest of the Data Controller, the personal data will be processed for the time necessary for its implementation (in particular until the limitation period for claims under applicable law), but no longer than until the objection is deemed justified by your particular situation, and if the legally justified interest is the Data Controller’s direct marketing – until you express your objection.
    • To the extent that personal data is processed for the Data Controller’s direct marketing purposes, you have the right to object to data processing, which does not require justification. If the processing is based on other legitimate interests of the Data Controller, exercising your right to object requires justification by your special situation.
    • You will not be subject to a decision that is based solely on automated processing, including profiling, and produces legal effects concerning you or similarly significantly affects you.

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All news

  • Match-Trade July Releases

    Marketing Team

    Yahoo Finance Integration – wide possibility for local deposits

    Yahoo Finance Integration – wide possibility for local deposits

    In our July release, we’ve added Yahoo Finance Integration via API, which allows calculating deposits in local currency to USD using the Market rate (which can also be marked up). Considering the wide range of local PSPs already integrated with the Match-Trader platform and Client Office with CRM, it’s an excellent way for Brokers to receive automatic local deposits, while trading accounts can still be in USD.

    VoIP Integration – Squaretalk Screen in our CRM

    In our Client Office with CRM, direct calls using click2call technology will be available for all Brokers in the Back Office. Thus, contacting clients has become even more accessible, and all lead management actions can be performed within our App, which gives Brokers a great advantage.
    Thanks to the SquareTalk VoIP software provider, sales managers now can hide their number when making a call or choose another available local phone number (for a given country)

    Awepay withdraws added

    A new feature has been added to one of our already integrated PSPs in our Back Office Apps. From now on, withdrawals for South-East Asia are available in Awepay on our Match-Trader Platform.

    Razorpay integration

    We have added a new payment provider to our Back Office applications. Razorpay is only available for businesses registered in India, but with its International Payments feature, the new PSP has multi-currency support for up to 100 currencies, including USD, GBP, Singapore Dollars, Euro, UAE Dirham and more. Now our clients from India can accept payments from customers in the form of bank transfers, using the Razorpay Payment Links, and have access to all payment modes, including credit card, debit card and net banking.

    Auto-hide All Symbols’ categories

    For this release, we’ve added the ability to automatically hide the categories of all symbols if there are no instruments in this category on the Match-Trader Platform. Categories of only those instruments that the broker has turned on in-group remain visible.

    Swaps & Commission in Match-Trader Pro

    In July, we added two new ledger categories to our Match-Trader Pro platform for LPs – Swaps and Commission. Thereby, Institutional brokers can control their hedge accounts better.

    “Detach account” option for MAM offer on MT4/MT5

    For MetaTrader 4&5 platforms, instead of the “Invested”, the “detach account” option has been added. It thus became possible to convert the MAM account into a regular trading account. Full service of MAM is now available from the Client Office level (attach & detach) for MT4 and MT5.

    Match-Trader platform’ updates

    Now information about the trading account from which the operation was performed will appear on the Match-Trader platform. An unverified account tag will appear next to the trading account that hasn’t yet been verified. For accounts that have been verified, only the account number will be shown.

    Adjustments in Branch Managers & Roles

    From now on, all accounts that have access to the broker data are visible. All roles that enable the management of individual departments in the company are visible – support, sales, KYC & etc.

    IB Room’ New Improvements

    Multiple improvements have been added to the “Sub IB & Clients” tab in IB Room in our Client Office. Now the balance of clients and Sub IB is displayed there, and it is also possible to expand the Sub-IB tree to the level of the clients. If no commission structure is linked to the IB account, there will appear instructions to contact the broker.

    New TimeLine in a Leads Tab

    We’ve added more automated control functions to our Back Office apps; therefore, Brokers can improve employee performance and receive a complete history of communication with the clients. New TimeLine in the “Leads” tab automatically adds all the information from the Squaretalk VoIP system about the call time or about unsuccessful attempts to contact the given lead. You can also create notes by yourself.

    “Do not show emails nor phone numbers” marker

    We added a new marker to the “Role Management” Tab for our CRM for Forex Brokers – “Don’t show email and phone numbers”. This will hide emails and phone calls for specific roles. Sales managers can call but without the ability to suspect the phone. The new feature has a positive impact on security – we have eliminated the possibility of data leaks by the employees.

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