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Privacy Policy for Clients

  • The data controller of your personal data is Match-Trade Technologies LLC based in 2372 Morse Avenue, Irvine, California 92614, United States, company no. 5298324 (hereinafter the “Data Controller”).
  • The data controller has appointed a Data Protection Officer (Mr. Krzysztof Teofilski). You can contact the Data Protection Officer by e-mail: legal@match-trade.com.
  • Your personal data will be processed for the purpose of concluding and performing the agreement executed with the Data Controller as well as fulfilling the Data Controller’s obligations resulting from the applicable law, in particular obligations arising from the counteracting money laundering and terrorism financing regulations. Your personal data will also be processed in order to implement the legitimate interests of the Data Controller, such as making necessary settlements and pursuing claims arising from the executed agreement, security, counteracting fraud and direct marketing of the Data Controller.
  • Data processing for purposes other than the above may take place: (i) based on obtaining additional consent, (ii) based on applicable law, or (iii) when it is consistent with the purpose for which the personal data were originally collected (Article 6 Section 4 of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, (hereinafter the “GDPR”).
  • The Data Controller nie sprzedaje Twoich danych do podmiotów trzecich.
  • Personal data that the Data Controller collects comes directly from you and are obtained via the website, the process of establishing a contractual relationship and during the duration of the contractual relationship in connection with the services provided (technological solutions provided, including through them).
  • Personal data collected via the website includes, in particular, name, surname, email, telephone number, country, company, IP address.
  • Personal data collected in connection with the services provided include in particular name, surname, email, telephone number, country, company, job position, PEP status, professional experience, education, date of birth, criminal record data, citizenship, financial data, trading data, ID number, date of issue and expiry date of the identity document, TIN, IP, geolocation.
  • The legal basis for the processing of your personal data is:
    • to the extent that data processing is necessary to perform the agreement and to take actions before its conclusion – Art. 6 Section 1 Letter b of the GDPR);
    • to the extent that data processing is necessary for the Data Controller to fulfill its legal obligations as an entity conducting virtual currency exchange and deposit services, in particular informing financial supervision authorities and financial information authorities about the services provided and transactions performed, verification and identification the Client’s identity and ongoing monitoring of economic relations – Art. 6 Section 1 Letter c of the GDPR;
    • to the extent that data processing is necessary to achieve the purposes arising from the legitimate interests of the Data Controller, such as making necessary settlements and pursuing claims arising from the concluded agreement, security, counteracting fraud or direct marketing of the Data Controller – Art. 6 Section 1 Letter f of the GDPR.
    • You have the right to access your personal data, the right to rectify and delete it, as well as the right to limit data processing. To the extent that processing is necessary to perform the agreement to which you are a party or to take action at your request before concluding it , you also have the right data transfer. If you believe that your data is processed contrary to legal requirements, you may lodge a complaint with the competent supervisory authority.
    • Providing personal data is voluntary, but necessary to conclude the agreement and use the Data Controller services. Failure to provide the personal data will result in refusal to conclude the agreement.
    • Your personal data may be transferred to the following categories of recipients: banks, payment institutions, virtual asset service providers, companies from the capital group to which the Data Controller belongs, postal operators, supervisory authorities, financial information authorities, , suppliers of tools and platform software used to handle transactions and financial operations performed in the course of the implementation of the agreement, as well as to send commercial information by electronic means of communication, legal advisors and entities providing servers and storing data.
    • In the case of transferring personal data to third countries, the Data Controller transfers them using mechanisms in accordance with applicable law, which include, among others EU Standard Contractual Clauses.
    • Your personal data will be stored for the duration of the agreement, as well as after its termination, for a period of 5 years, counting from the first day of the year following the year in which the economic relationship with the client ended or until the limitation period for claims arising from legal provisions expires. Data included in the results of assessments of economic relations will be processed for a period of 5 years, counting from the first day of the year following the year in which they were passed. The above data storage periods may be extended if required by the relevant supervisory authority. To the extent that data processing is based on the legitimate interest of the Data Controller, the personal data will be processed for the time necessary for its implementation (in particular until the limitation period for claims under applicable law), but no longer than until the objection is deemed justified by your particular situation, and if the legally justified interest is the Data Controller’s direct marketing – until you express your objection.
    • To the extent that personal data is processed for the Data Controller’s direct marketing purposes, you have the right to object to data processing, which does not require justification. If the processing is based on other legitimate interests of the Data Controller, exercising your right to object requires justification by your special situation.
    • You will not be subject to a decision that is based solely on automated processing, including profiling, and produces legal effects concerning you or similarly significantly affects you.

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  • Match-Trade June Releases

    Marketing Team

    New Leaderboard Tab

    New Leaderboard Tab

    In our June release, we’ve added the MAM leaderboard to the Client Office for MT4/MT5  with a list of masters’ accounts managers. Now Clients have access to additional masters’(?) statistics, like ROI statistics for the MetaTrader 4/5 platforms, in the Client Office on the Leaderboard Tab. The new statistics show also the worst and the best trades, the percentage of profit and loss from buying and selling, profit and loss days, average profit and loss in currency or pips.

    Client’s documents upload  – Back Office

    In our June release, we’ve added the KYC section in the Accounts tab to the Back office application. It displays all verification requests for a given email account with the option of adding a new request. Additionally, it became possible to upload KYC documents from the Back Office level for Brokers. 

    “Hidden offer” tag 

    A new “Hidden Offer” tag that has appeared in the Back Office App allows you to hide a specific offer in the registration form when adding a new account after logging in and on the MAM leaderboard. From now on, the Broker can create a special offering for selected clients. 

    Top Movers Adjustment to the instrument lever

    Starting June, investors will be able to observe maximum changes only on the instruments that are currently tradable in the top movers. The potential for profit or loss for this instrument is considered, taking into account the available leverage on the symbol.

    VNpay integration 

    In our latest release, we continue to add new payment methods for the convenience of our clients and investors. Thanks to the integration with VNpay, payments in VND are now available for each user of our Match-Trader platform or Client Office with CRM from Vietnam.

    Export of Closed Positions and Finance tabs to CSV  

    There have also been some changes in our Match-Trader Pro platform. For Liquidity Providers who operate on our platform, the reports from Closed Position and Finance tabs are available for download in CSV format. 

    In our Client Office with CRM, we’ve added registration forms with links for Introducing Brokers and subIBs. The form is fully responsive, and links can be handled on mobile devices. 

    Thai language in Client Office

    We can easily add new languages to our Match-Trader platform and Client Office with CRM at the request of our clients. Critical update for our Thai clients – Thai language is now available in the client office in addition to English, Turkish, Spanish, Russian, Chinese, Japanese and Korean. English, Indian, Russian, Persian, Korean, Arabic, Swedish, Spanish are currently available for our in-house developed Match-Trader platform.

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