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Privacy Policy for Clients

  • The data controller of your personal data is Match-Trade Technologies LLC based in 2372 Morse Avenue, Irvine, California 92614, United States, company no. 5298324 (hereinafter the “Data Controller”).
  • The data controller has appointed a Data Protection Officer (Mr. Krzysztof Teofilski). You can contact the Data Protection Officer by e-mail: legal@match-trade.com.
  • Your personal data will be processed for the purpose of concluding and performing the agreement executed with the Data Controller as well as fulfilling the Data Controller’s obligations resulting from the applicable law, in particular obligations arising from the counteracting money laundering and terrorism financing regulations. Your personal data will also be processed in order to implement the legitimate interests of the Data Controller, such as making necessary settlements and pursuing claims arising from the executed agreement, security, counteracting fraud and direct marketing of the Data Controller.
  • Data processing for purposes other than the above may take place: (i) based on obtaining additional consent, (ii) based on applicable law, or (iii) when it is consistent with the purpose for which the personal data were originally collected (Article 6 Section 4 of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, (hereinafter the “GDPR”).
  • The Data Controller nie sprzedaje Twoich danych do podmiotów trzecich.
  • Personal data that the Data Controller collects comes directly from you and are obtained via the website, the process of establishing a contractual relationship and during the duration of the contractual relationship in connection with the services provided (technological solutions provided, including through them).
  • Personal data collected via the website includes, in particular, name, surname, email, telephone number, country, company, IP address.
  • Personal data collected in connection with the services provided include in particular name, surname, email, telephone number, country, company, job position, PEP status, professional experience, education, date of birth, criminal record data, citizenship, financial data, trading data, ID number, date of issue and expiry date of the identity document, TIN, IP, geolocation.
  • The legal basis for the processing of your personal data is:
    • to the extent that data processing is necessary to perform the agreement and to take actions before its conclusion – Art. 6 Section 1 Letter b of the GDPR);
    • to the extent that data processing is necessary for the Data Controller to fulfill its legal obligations as an entity conducting virtual currency exchange and deposit services, in particular informing financial supervision authorities and financial information authorities about the services provided and transactions performed, verification and identification the Client’s identity and ongoing monitoring of economic relations – Art. 6 Section 1 Letter c of the GDPR;
    • to the extent that data processing is necessary to achieve the purposes arising from the legitimate interests of the Data Controller, such as making necessary settlements and pursuing claims arising from the concluded agreement, security, counteracting fraud or direct marketing of the Data Controller – Art. 6 Section 1 Letter f of the GDPR.
    • You have the right to access your personal data, the right to rectify and delete it, as well as the right to limit data processing. To the extent that processing is necessary to perform the agreement to which you are a party or to take action at your request before concluding it , you also have the right data transfer. If you believe that your data is processed contrary to legal requirements, you may lodge a complaint with the competent supervisory authority.
    • Providing personal data is voluntary, but necessary to conclude the agreement and use the Data Controller services. Failure to provide the personal data will result in refusal to conclude the agreement.
    • Your personal data may be transferred to the following categories of recipients: banks, payment institutions, virtual asset service providers, companies from the capital group to which the Data Controller belongs, postal operators, supervisory authorities, financial information authorities, , suppliers of tools and platform software used to handle transactions and financial operations performed in the course of the implementation of the agreement, as well as to send commercial information by electronic means of communication, legal advisors and entities providing servers and storing data.
    • In the case of transferring personal data to third countries, the Data Controller transfers them using mechanisms in accordance with applicable law, which include, among others EU Standard Contractual Clauses.
    • Your personal data will be stored for the duration of the agreement, as well as after its termination, for a period of 5 years, counting from the first day of the year following the year in which the economic relationship with the client ended or until the limitation period for claims arising from legal provisions expires. Data included in the results of assessments of economic relations will be processed for a period of 5 years, counting from the first day of the year following the year in which they were passed. The above data storage periods may be extended if required by the relevant supervisory authority. To the extent that data processing is based on the legitimate interest of the Data Controller, the personal data will be processed for the time necessary for its implementation (in particular until the limitation period for claims under applicable law), but no longer than until the objection is deemed justified by your particular situation, and if the legally justified interest is the Data Controller’s direct marketing – until you express your objection.
    • To the extent that personal data is processed for the Data Controller’s direct marketing purposes, you have the right to object to data processing, which does not require justification. If the processing is based on other legitimate interests of the Data Controller, exercising your right to object requires justification by your special situation.
    • You will not be subject to a decision that is based solely on automated processing, including profiling, and produces legal effects concerning you or similarly significantly affects you.

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All news

  • Match-Trade November Releases 2020

    Marketing Team

    Broker analytics

    Broker analytics

    In the November release, we have added a new Business Intelligence feature allowing Broker to comprehensively analyse his Cash Flow including commission paid to Introducing Brokers, Trader’s and IB’s activity and control Leads area.

    In the Broker Analytics section available for every Broker using Match-Trader, MT4 or MT5 trading platform we have placed statistics such as volume traded, profit and deposit amounts of the clients. Six trader’s rankings connected to their trading and deposit activity.

    What is more, data can be analysed comparing business trends in chosen date range versus summary of all broker’s historical data.

    Role management

    Elastic way of creating roles has been added to the Admin back office. You can create a new role to assign it to the specific user. Each tab of the back office can be set up separately including edit, add and modify right, so the specific user has access only to the chosen part of Back office. That is a perfect feature to use for the Support, Compliance, Accounting or Sales Department.

    Instant messaging – real-time broker support

    We have noticed that traders are more likely to contact brokers using online chats rather than advanced support systems with long responding time. That’s why we are supporting four online chats – Messenger, WhatsApp, Telegram and WeChat with possibility to add next ones. Right now, all of our clients can add contact information to above mentioned communicators, so the traders can message them instantly using direct message or group chat.

    Better deposit conversion for online wallets

    PayPal, Skrill or Neteller are popular ways of depositing money in the FX industry. That’s why these methods have been already included at the very beginning of the development of our trading platform. However, right now conversion using online payments methods will certainly increase by adding direct redirection to the above mentioned wallets.

    Open and close position moment on the chart

    To clearly show the moment of entering the position both for current and historical trades, we have added graphic visualisation on the chart. Arrow indicating opening time of the position is shown by default for all trades at the current symbol.

    A trader can see progress of his closed trade by simply clicking specific trade in the Closed Positions tab. He will notice a moment of opening and closing the trade.

    Google Pay and Samsung Pay support

    We are pleased to inform you that one of the exchangers used to deposit on our trading platform using credit card and wire transfer started supporting Google and Samsung Pay. The payment made by the client will be even more convenient.

    Random Delay option on Match-Trade Bridge

    In order to provide the best flexibility to our brokers we have added an option to apply random delay for specific instruments, groups or single clients. This functionality will secure brokers from scalping and toxic clients, which can impair significantly the overall profitability. It works both on a-book and b-book groups.

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