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Privacy Policy for Clients

  • The data controller of your personal data is Match-Trade Technologies LLC based in 2372 Morse Avenue, Irvine, California 92614, United States, company no. 5298324 (hereinafter the “Data Controller”).
  • The data controller has appointed a Data Protection Officer (Mr. Krzysztof Teofilski). You can contact the Data Protection Officer by e-mail: legal@match-trade.com.
  • Your personal data will be processed for the purpose of concluding and performing the agreement executed with the Data Controller as well as fulfilling the Data Controller’s obligations resulting from the applicable law, in particular obligations arising from the counteracting money laundering and terrorism financing regulations. Your personal data will also be processed in order to implement the legitimate interests of the Data Controller, such as making necessary settlements and pursuing claims arising from the executed agreement, security, counteracting fraud and direct marketing of the Data Controller.
  • Data processing for purposes other than the above may take place: (i) based on obtaining additional consent, (ii) based on applicable law, or (iii) when it is consistent with the purpose for which the personal data were originally collected (Article 6 Section 4 of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, (hereinafter the “GDPR”).
  • The Data Controller nie sprzedaje Twoich danych do podmiotów trzecich.
  • Personal data that the Data Controller collects comes directly from you and are obtained via the website, the process of establishing a contractual relationship and during the duration of the contractual relationship in connection with the services provided (technological solutions provided, including through them).
  • Personal data collected via the website includes, in particular, name, surname, email, telephone number, country, company, IP address.
  • Personal data collected in connection with the services provided include in particular name, surname, email, telephone number, country, company, job position, PEP status, professional experience, education, date of birth, criminal record data, citizenship, financial data, trading data, ID number, date of issue and expiry date of the identity document, TIN, IP, geolocation.
  • The legal basis for the processing of your personal data is:
    • to the extent that data processing is necessary to perform the agreement and to take actions before its conclusion – Art. 6 Section 1 Letter b of the GDPR);
    • to the extent that data processing is necessary for the Data Controller to fulfill its legal obligations as an entity conducting virtual currency exchange and deposit services, in particular informing financial supervision authorities and financial information authorities about the services provided and transactions performed, verification and identification the Client’s identity and ongoing monitoring of economic relations – Art. 6 Section 1 Letter c of the GDPR;
    • to the extent that data processing is necessary to achieve the purposes arising from the legitimate interests of the Data Controller, such as making necessary settlements and pursuing claims arising from the concluded agreement, security, counteracting fraud or direct marketing of the Data Controller – Art. 6 Section 1 Letter f of the GDPR.
    • You have the right to access your personal data, the right to rectify and delete it, as well as the right to limit data processing. To the extent that processing is necessary to perform the agreement to which you are a party or to take action at your request before concluding it , you also have the right data transfer. If you believe that your data is processed contrary to legal requirements, you may lodge a complaint with the competent supervisory authority.
    • Providing personal data is voluntary, but necessary to conclude the agreement and use the Data Controller services. Failure to provide the personal data will result in refusal to conclude the agreement.
    • Your personal data may be transferred to the following categories of recipients: banks, payment institutions, virtual asset service providers, companies from the capital group to which the Data Controller belongs, postal operators, supervisory authorities, financial information authorities, , suppliers of tools and platform software used to handle transactions and financial operations performed in the course of the implementation of the agreement, as well as to send commercial information by electronic means of communication, legal advisors and entities providing servers and storing data.
    • In the case of transferring personal data to third countries, the Data Controller transfers them using mechanisms in accordance with applicable law, which include, among others EU Standard Contractual Clauses.
    • Your personal data will be stored for the duration of the agreement, as well as after its termination, for a period of 5 years, counting from the first day of the year following the year in which the economic relationship with the client ended or until the limitation period for claims arising from legal provisions expires. Data included in the results of assessments of economic relations will be processed for a period of 5 years, counting from the first day of the year following the year in which they were passed. The above data storage periods may be extended if required by the relevant supervisory authority. To the extent that data processing is based on the legitimate interest of the Data Controller, the personal data will be processed for the time necessary for its implementation (in particular until the limitation period for claims under applicable law), but no longer than until the objection is deemed justified by your particular situation, and if the legally justified interest is the Data Controller’s direct marketing – until you express your objection.
    • To the extent that personal data is processed for the Data Controller’s direct marketing purposes, you have the right to object to data processing, which does not require justification. If the processing is based on other legitimate interests of the Data Controller, exercising your right to object requires justification by your special situation.
    • You will not be subject to a decision that is based solely on automated processing, including profiling, and produces legal effects concerning you or similarly significantly affects you.

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All news

  • Match-Trade November Releases 2021

    Marketing Team

    Different currencies support in the Social Trading App

    Different currencies support in the Social Trading App

    In November releases, we’ve added support for different currencies for users of our new Social Trading app in the Client Office. From now on, a trader, following a money manager,  may have a trading account in a currency other than the money manager. 

    Notification function for an Account Manager 

    In our November release, we’ve added a new notification function for the Account Manager about an upcoming task or call to our Back Office Apps. Tasks are divided into two types: “task” and “call”. You can set up the reminder status to “To do”, “In Progress” or “Done”. The reminder is visible on the lead timeline and can be created from the sales dashboard or from the timeline. 

    Push notification in Match-Trader calendar 

    We continue to implement new features to our Match-Trader platform to meet the needs of a rapidly changing Forex market and our customers’ requests. We’ve added a push notifications function to the calendar of economic events to prevent users from missing important issues. Traders have an option to enable or disable this type of notifications. Notifications are sent 15 minutes before and only for the events with the highest impact. 

    Copy Trading Widget in Match-Trader 

    For traders who prefer social trading, we’ve enabled access to the Copy Trading through the Widget above the Market Watch in our Match-Trader platform. There is now a Copy Trading Tab next to the Event Calendar tab, available for mobile and web, where traders can view the ROI of specific Money Managers directly in our platform. After clicking on a specific master, user will be redirected to the Social Trading statistics tab.

    Tracking Function in Back Office

    We’ve added a user tracking function to our Back Office applications, and now Brokers can check if a user or a potential client is online or when he was last online. It’ll help brokers understand better when communication with a potential client can become more efficient.

    Blockchain BEP-20 support for Moonpay

    In November releases, we’ve added a Blockchain BEP-20 support for the Moonpay exchanger in the Match-Trader platform and Client Office app. It allows users to pay with BUSD and guarantees a low fee. Payment to the trading account can be done with a credit card or bank transfer.  Brokers don’t need to sign an agreement, the total cost of the deposit is around 7%.

    Mercuryo.io & Cex Direct in Match2pay

    We’ve added more options for buying digital currency with a credit card to our Match2Pay payment gateway. Mercuryo.io, one of the top digital currency exchanges, has been added. We’ve also added CEX Direct, a global instant payment gateway in our Match2Pay payment gateway 

    Internal transfer extension 

    In our Client Office and Match-Trader platform, it became possible to transfer funds between accounts in different currencies and different systems. The international transfer works only between the trading accounts of a given user.

    New CRM payments notifications

    New event notifications from the sales dashboard (successful deposit, failed deposit, withdrawal for confirmation, the assignment of a new lead) have been added to our Back Office applications and CRM system. All CRM users with permissions can receive notifications and it’s possible to enable/disable notifications for a specific type of event (e.g. new deposit)

    Account Manager Performance Report

    In order for Brokers to better track the productivity of their sales managers, we’ve added the Account Managers Performance Report in our Back Office Apps. The report is available in the new Reports tab in the Account Managers subtab. It includes the following information: number of leads (Leads), number of leads converted to active clients (Converted), number of leads converted to active clients to the number of leads in full – percentages (Conversion rate), Net deposits amount and the withdrawn amount. 

    Payment visualization in Match2Pay 

    To enable Brokers to better monitor and analyze their clients’ deposits and withdrawals, we’ve added visualization of payments and withdrawals in Match2pay for transactions. Our payment gateway provides various detailed graphs that can be divided by months and individual digital currencies. 

    Stripe Integration Extension

    In order to simplify the process of identifying transactions of your clients, unique Stripe Order ID,  last four card digits, email and physical address of users that make deposits through Stripe are now visible in our Back Office application.

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