All investors’ operations now visible in the Client Office

In the September release, we have added functionality of checking trading account details from the Client Office view. Brokers can check what positions are opened by the client, pending orders waiting to be activated, cancelled orders, closed positions and also ledgers-all financial operations on the trading account like deposits, withdrawals, credits or agent commission. To check these details, you need to double click the trading account in the Client view.

Flexible API for the user’s purpose

We are sharing an API interface which can be used to do all of the platform operations using Websocket API demanding minimal programming skills. Thanks to that, users can do such operations like trading (creating a trading bot is possible), modifying orders, registering an account or even making a deposit without need to log in to the platform. Ask our sales about details and check how many possibilities you have with our flexible API.

Fibonacci retracements

Decisively one of the essential tools of technical analysis – Fibonacci retracements, has been added to our platform. Levels visible on the chart are created by dividing two numbers from the Fibonacci sequence. Thus 61,8% is splitting 34/55. Many traders widely use the indicator. In the Match-Trader platform, it can be accessed in all versions – desktop, web and mobile, what is more, all chart drawings are live synchronized between them. 

Possibility to edit positions and to remove trades

In the Manager application, we have added an option to edit open positions, which will facilitate the process of making adjustments and corrections for the brokers. Manager can edit such parameters as open price, side, open time, swap or commission. Additionally, there is also an option to delete a closed trade from the database or close open positions at the market price just in one click directly from the application.    

Hedge Monitor

It is crucial to monitor your hedge exposure in real-time; therefore, we’ve created a hedge monitor tab in the Manager app to have a full view of the broker’s exposure. Our system collects information about open positions from hedge accounts and all client A-Book groups to compare them at real-time. Brokers and our support can track all discrepancies which occur on hedge accounts and take necessary actions to fix them. There is also information about Margin Level displayed in this tab. 

Broker/Client position summary

It is essential to see the full picture of your brokerage business at any time to assess the risk and profitability. Therefore recently we have rearranged the view for the broker and client position summary window. Now it has a more clean and user-friendly look, where brokers can check the total exposure with a current valuation of all or selected clients. Position summary table sums up all open positions on each instrument and also enables brokers to see which clients maintain the biggest and the most profitable positions. We are also working on following functionalities which will enhance reporting capabilities of the system. 

Individual set of financial operations

Brokers can now set up confirmations of deposits and withdrawals according to their preferences. Each type of deposit or withdrawal method can be confirmed by the broker manually or automatically in our Forex CRM. If automatic deposit or withdrawals are ticked off,  brokers have time to verify the withdrawal or check the source of funds for a deposit before booking it on the client’s trading account. In automatic mode, operations will be confirmed by the CRM with no need for the broker’s intervention.

New payment methods available

We have integrated Tether (USDT) to our payment gateways. In such a  way brokers don’t have to take price risk while clients are making deposits in the digital currency. Moreover, digital currency exchangers integrated with Match-Trader supports Tether as well. Thanks to this, clients can make deposits using Wire Transfer or Credit Card. The first method fee can be as low as 2.50% and the commission for credit card deposit starts from 5.00%. 

Leads

In the July update, we’ve created a new Leads Dashboard. This allows brokers to watch every new user without a deposit yet done (lead) and contact him to create better customer communication. Brokers can update the lead status for “Hot”, “Cold”, “Progressive” or “Not interested” and note, for example, user’s preferences in the comments section

Advanced view of Market Watch

New elements – high, low, and spread (in the mobile application) have been added to the Market Watch. It allows traders to check which price was the lowest and highest on the current day,  and compare it with the market price. However, if you want to see more instruments you can always turn off Highs/Lows in the settings.

The new look of the trade form

We have added the functionality of minimizing the chart in Mobile view. Thanks to that, scrolling is no longer needed to set Take Profit or Stop Loss and traders can check in real-time on the chart where the order will be placed, even on a small screen. What is more, the entire trading form has been reorganized on both mobile and web in order to use less space. This will especially appeal to users of low-resolution devices.

Setting password in the Client Office

Beyond the standard client’s password reset, the broker can also change it in Client Office. It’s a convenient option for quick password change for users who can’t access the mailbox.

New payment gateways

Two more Bitcoin exchangers have been added to our platform. During the June update, we have focused on Asian countries. Thanks to this we expand the list of FIAT currencies supported for the credit card deposit to USD, EUR, GBP, RUB, IDR, KRW, UAH, TRY, JPY, ARS and local/wire transfers to EUR, GBP, INR, IDR, HKD, SGD, PHP, MYR, THB, VND. 

Commission in trading form

Commission values shown in trade form clearly show the broker’s commission configured in the group. Combining spread cost traders will know all costs of the position before opening it.

Customizable register forms

Each broker needs different customer data, we understand that that’s why in the Client Office broker can set up which forms need to be filled by the client obligatory or optional. Do you need additional information provided by the client? Let us know, it can be easily added to registration form

Multi Account Manager

Trading accounts managed by money managers are becoming more popular in the FX industry. That’s why we have integrated the Match-Trader platform with our in-house developed MAM system. Users can create new managed trading accounts from the account managers leaderboard accessed from the platform.

Highs and lows in Market Watch

On the June release we have added an advanced view of the market watch for the users who need to see precise instrument’s information. Spread, high and low can be hidden in the mobile app in account settings. Highs and lows are also visible in web view on trade buttons

Become IB functionality

For all the user’s who would like to become an Introducing Broker we have added easy access to it on the platform. By clicking on the “Become IB” button trader sends a request to the broker which can be reviewed in the Client Office. Once he becomes affiliate “Become IB” button is replaced by redirection to Introducing Broker view where he can see how much he can earn from the fees, client’s accounts and calculate commissions. 

Closed session mark and timer

For better control of the Market Watch view, we have added a different (grey) colour for the symbol standing for a closed session. Moreover, the timer placed on the right will show you exactly when the session will be open and the instrument will be available to trade.

Multiple close on Match-Trader web

If you have a long list of open positions they might be difficult to manage especially when it comes to close many of them at a time. We have implemented a multi-select option on the mobile view. As it turned out to be very useful, we have decided to add it also to the web view.

New line chart

We have added another type of chart – a line chart, which works perfectly with existing indicators. Traders can now do analysis on candle charts and the same information will be visible on the line charts as well. Line charts can be accessed in the extended chart view on mobile or by just clicking the candle chart icon on the web view.

Easier way to deposit with low margin

If a trader doesn’t have enough funds but wants to open another position he will see a deposit button instead of trading ones. If a trader wants to open the opposite position of an already existing one it will be still possible.

Easy account navigation

Navigating through trading accounts is now easier as all of the accounts have an offer name and account type (Live/Demo) next to its ID. Moreover, a demo account user will now have an additional button by hand to open a live account faster.

Internal and external transfers

We’ve also added the possibility to transfer user’s funds between his accounts. This withdrawal method is available for live accounts and will be very useful for managing trading accounts – this option will be soon available on our platform. What is interesting about this feature is that clients can make internal transfers also to external accounts registered under the same broker.

New payment gateway

As Bitcoin deposit is getting commonly used on our platform we have integrated a new exchanger allowing credit card payments that covers almost all countries around the world and offers affordable fees. Additionally, we plan to add 2 more gateways in the next update to expand the local currencies coverage for deposits.

New notifications configuration

Three already existing tabs have been merged to one Operation section. Broker can set up their email notifications for operations available on the platform such as accounts creation and update, deposit, withdrawal and password reset etc. 

Branches with independent admin access

Our clients have their broker branches around the world. Therefore, we have created separate admin access to each of them. Branch admin can see and edit trading accounts only in his branch. Deposits confirmation and withdrawals are not a problem either. What’s worth noticing is that each offer in the registration form is connected to a specific branch. As a result, there is no need for a broker to create multiple registration forms for each branch.

Updated symbol’s info

Pip value of 1 lot can now be found in symbol’s info of every trading instrument. Therefore, the value of the contract can be better understood especially by novice traders.