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Privacy Policy for Clients

  • The data controller of your personal data is Match-Trade Technologies LLC based in 2372 Morse Avenue, Irvine, California 92614, United States, company no. 5298324 (hereinafter the “Data Controller”).
  • The data controller has appointed a Data Protection Officer (Mr. Krzysztof Teofilski). You can contact the Data Protection Officer by e-mail: legal@match-trade.com.
  • Your personal data will be processed for the purpose of concluding and performing the agreement executed with the Data Controller as well as fulfilling the Data Controller’s obligations resulting from the applicable law, in particular obligations arising from the counteracting money laundering and terrorism financing regulations. Your personal data will also be processed in order to implement the legitimate interests of the Data Controller, such as making necessary settlements and pursuing claims arising from the executed agreement, security, counteracting fraud and direct marketing of the Data Controller.
  • Data processing for purposes other than the above may take place: (i) based on obtaining additional consent, (ii) based on applicable law, or (iii) when it is consistent with the purpose for which the personal data were originally collected (Article 6 Section 4 of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, (hereinafter the “GDPR”).
  • The Data Controller nie sprzedaje Twoich danych do podmiotów trzecich.
  • Personal data that the Data Controller collects comes directly from you and are obtained via the website, the process of establishing a contractual relationship and during the duration of the contractual relationship in connection with the services provided (technological solutions provided, including through them).
  • Personal data collected via the website includes, in particular, name, surname, email, telephone number, country, company, IP address.
  • Personal data collected in connection with the services provided include in particular name, surname, email, telephone number, country, company, job position, PEP status, professional experience, education, date of birth, criminal record data, citizenship, financial data, trading data, ID number, date of issue and expiry date of the identity document, TIN, IP, geolocation.
  • The legal basis for the processing of your personal data is:
    • to the extent that data processing is necessary to perform the agreement and to take actions before its conclusion – Art. 6 Section 1 Letter b of the GDPR);
    • to the extent that data processing is necessary for the Data Controller to fulfill its legal obligations as an entity conducting virtual currency exchange and deposit services, in particular informing financial supervision authorities and financial information authorities about the services provided and transactions performed, verification and identification the Client’s identity and ongoing monitoring of economic relations – Art. 6 Section 1 Letter c of the GDPR;
    • to the extent that data processing is necessary to achieve the purposes arising from the legitimate interests of the Data Controller, such as making necessary settlements and pursuing claims arising from the concluded agreement, security, counteracting fraud or direct marketing of the Data Controller – Art. 6 Section 1 Letter f of the GDPR.
    • You have the right to access your personal data, the right to rectify and delete it, as well as the right to limit data processing. To the extent that processing is necessary to perform the agreement to which you are a party or to take action at your request before concluding it , you also have the right data transfer. If you believe that your data is processed contrary to legal requirements, you may lodge a complaint with the competent supervisory authority.
    • Providing personal data is voluntary, but necessary to conclude the agreement and use the Data Controller services. Failure to provide the personal data will result in refusal to conclude the agreement.
    • Your personal data may be transferred to the following categories of recipients: banks, payment institutions, virtual asset service providers, companies from the capital group to which the Data Controller belongs, postal operators, supervisory authorities, financial information authorities, , suppliers of tools and platform software used to handle transactions and financial operations performed in the course of the implementation of the agreement, as well as to send commercial information by electronic means of communication, legal advisors and entities providing servers and storing data.
    • In the case of transferring personal data to third countries, the Data Controller transfers them using mechanisms in accordance with applicable law, which include, among others EU Standard Contractual Clauses.
    • Your personal data will be stored for the duration of the agreement, as well as after its termination, for a period of 5 years, counting from the first day of the year following the year in which the economic relationship with the client ended or until the limitation period for claims arising from legal provisions expires. Data included in the results of assessments of economic relations will be processed for a period of 5 years, counting from the first day of the year following the year in which they were passed. The above data storage periods may be extended if required by the relevant supervisory authority. To the extent that data processing is based on the legitimate interest of the Data Controller, the personal data will be processed for the time necessary for its implementation (in particular until the limitation period for claims under applicable law), but no longer than until the objection is deemed justified by your particular situation, and if the legally justified interest is the Data Controller’s direct marketing – until you express your objection.
    • To the extent that personal data is processed for the Data Controller’s direct marketing purposes, you have the right to object to data processing, which does not require justification. If the processing is based on other legitimate interests of the Data Controller, exercising your right to object requires justification by your special situation.
    • You will not be subject to a decision that is based solely on automated processing, including profiling, and produces legal effects concerning you or similarly significantly affects you.

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All news

  • Match-Trade April Releases 2022

    Marketing Team

    Affiliate program available for all clients – Auto IB.

    Affiliate program available for all clients – Auto IB. 

    In our April releases, we’ve added a new function in our CRM app through which each Broker’s client has access to an IB Room view (without IB request) and can refer other clients. We can enable auto IB functionality at Broker’s request, and every new user has access to the Partner room and can recommend new clients. We have changed also name to the Partner Room (previously IB Room) to simplify it for customers who are unfamiliar with the IB system.

    Online now status in Match-Trader CRM app for Brokers

    From now on, If the client is currently logged in to Match-Trader or Client Office, Broker sees this information in the Accounts view in the Last online column. If the user is online on the platform, the text “Online now” appears in the column.

    Managing Match2Pay balance in CRM

    We’ve added a slight improvement to our Payment Gateway, thanks to which it is possible to check broker’s balance available in Match2Pay directly from the CRM level and withdraw these funds using digital currency or wire transfer, without the need to log in to the Match2Pay system.

    Redirection to broker’s website for IB links 

    In our April release, we’ve added a slight improvement in our Client office to optimize the customer acquisition process. If the Broker uses our template for the website, he can create a link for the IB that will redirect to the Broker’s website. Thus the client can first get acquainted with the offer. After that, he has 30 days to register through the registration link under the IB who recommended him. 

    Event filtering in Timeline view in CRM 

    A drop-down list with event filters has appeared in the Timeline view (Accounts tab) in our CRM app for Brokers. You can select the type of event of interest, after which only events matching the selected filter will be displayed. 

    Noqodi & Paypound deposits 

    In April releases, we’ve integrated Noqodi & Paypound deposits to our Match2Pay Payment Gateway: 

    • Noqodi is a payment systems provider that offers the possibility of using E-Cash accounts, Credit Card and NetBanking. The supported currency is the United Arab Emirates Dirham (AED).
    • Paypound is a payment provider operating in many countries worldwide and offering primarily payment methods using Credit Card. Supported currencies are USD, HKD, GBP, JPY, EUR, AUD, CAD, SGD, NZD, TWD, KRW, DKK, TRL, MYR, THB, INR, PHP, CHF, SEK, ILS, ZAR, RUB, NOK, AED, BRL, CLP, PEN, MXN, TND.

    Brand new design for our CRM app 

    We’ve upgraded the design of our Match-Trade CRM app for Brokers. Now it’s more intuitive, user friendly and modern. The update is already available for all our customers. 

    UI optimization in the Match-Trader platform 

    In April, we improved the visibility of some elements in our Match-Trader trading platform, including symbols and the order opening view. The wallet address in the deposit view (QR code) is fully visible (also in the mobile MTR version).

    Balance exchange between FIAT currencies in Match2Pay  

    The ability to convert balance by the broker at the current rate was added to our Match2Pay Payment Gateway. This new improvement is helpful for Brokers who accept cdigital currency deposits and withdrawals in various FIAT currencies. It allows them to control the balance needed for payments to clients or to withdraw funds from the Broker more efficiently.

    Backend internal optimizations

    PrimeXM and OneZero Integration Extension

    We’ve added support for stop and limit orders for Brokers connecting via PrimeXM or OneZero hub. 

    ROI of subscription on follower account in Copy Trading App

    From now on, in our Social Trading App, the followed Managers have information about “My ROI”, which is a ROI (Return on Investment)  for a given subscription from the time the follower started copying the provider.

    Engine routing optimizations 

    We optimized the routing engine for routing to other LPs and internal routing between hedge accounts. The optimization is essential when a broker  needs to open many orders at the same time – orders do not have to wait for execution until the previous ones have been saved to the database.

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