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Privacy Policy for Clients

  • The data controller of your personal data is Match-Trade Technologies LLC based in 2372 Morse Avenue, Irvine, California 92614, United States, company no. 5298324 (hereinafter the “Data Controller”).
  • The data controller has appointed a Data Protection Officer (Mr. Krzysztof Teofilski). You can contact the Data Protection Officer by e-mail: legal@match-trade.com.
  • Your personal data will be processed for the purpose of concluding and performing the agreement executed with the Data Controller as well as fulfilling the Data Controller’s obligations resulting from the applicable law, in particular obligations arising from the counteracting money laundering and terrorism financing regulations. Your personal data will also be processed in order to implement the legitimate interests of the Data Controller, such as making necessary settlements and pursuing claims arising from the executed agreement, security, counteracting fraud and direct marketing of the Data Controller.
  • Data processing for purposes other than the above may take place: (i) based on obtaining additional consent, (ii) based on applicable law, or (iii) when it is consistent with the purpose for which the personal data were originally collected (Article 6 Section 4 of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, (hereinafter the “GDPR”).
  • The Data Controller nie sprzedaje Twoich danych do podmiotów trzecich.
  • Personal data that the Data Controller collects comes directly from you and are obtained via the website, the process of establishing a contractual relationship and during the duration of the contractual relationship in connection with the services provided (technological solutions provided, including through them).
  • Personal data collected via the website includes, in particular, name, surname, email, telephone number, country, company, IP address.
  • Personal data collected in connection with the services provided include in particular name, surname, email, telephone number, country, company, job position, PEP status, professional experience, education, date of birth, criminal record data, citizenship, financial data, trading data, ID number, date of issue and expiry date of the identity document, TIN, IP, geolocation.
  • The legal basis for the processing of your personal data is:
    • to the extent that data processing is necessary to perform the agreement and to take actions before its conclusion – Art. 6 Section 1 Letter b of the GDPR);
    • to the extent that data processing is necessary for the Data Controller to fulfill its legal obligations as an entity conducting virtual currency exchange and deposit services, in particular informing financial supervision authorities and financial information authorities about the services provided and transactions performed, verification and identification the Client’s identity and ongoing monitoring of economic relations – Art. 6 Section 1 Letter c of the GDPR;
    • to the extent that data processing is necessary to achieve the purposes arising from the legitimate interests of the Data Controller, such as making necessary settlements and pursuing claims arising from the concluded agreement, security, counteracting fraud or direct marketing of the Data Controller – Art. 6 Section 1 Letter f of the GDPR.
    • You have the right to access your personal data, the right to rectify and delete it, as well as the right to limit data processing. To the extent that processing is necessary to perform the agreement to which you are a party or to take action at your request before concluding it , you also have the right data transfer. If you believe that your data is processed contrary to legal requirements, you may lodge a complaint with the competent supervisory authority.
    • Providing personal data is voluntary, but necessary to conclude the agreement and use the Data Controller services. Failure to provide the personal data will result in refusal to conclude the agreement.
    • Your personal data may be transferred to the following categories of recipients: banks, payment institutions, virtual asset service providers, companies from the capital group to which the Data Controller belongs, postal operators, supervisory authorities, financial information authorities, , suppliers of tools and platform software used to handle transactions and financial operations performed in the course of the implementation of the agreement, as well as to send commercial information by electronic means of communication, legal advisors and entities providing servers and storing data.
    • In the case of transferring personal data to third countries, the Data Controller transfers them using mechanisms in accordance with applicable law, which include, among others EU Standard Contractual Clauses.
    • Your personal data will be stored for the duration of the agreement, as well as after its termination, for a period of 5 years, counting from the first day of the year following the year in which the economic relationship with the client ended or until the limitation period for claims arising from legal provisions expires. Data included in the results of assessments of economic relations will be processed for a period of 5 years, counting from the first day of the year following the year in which they were passed. The above data storage periods may be extended if required by the relevant supervisory authority. To the extent that data processing is based on the legitimate interest of the Data Controller, the personal data will be processed for the time necessary for its implementation (in particular until the limitation period for claims under applicable law), but no longer than until the objection is deemed justified by your particular situation, and if the legally justified interest is the Data Controller’s direct marketing – until you express your objection.
    • To the extent that personal data is processed for the Data Controller’s direct marketing purposes, you have the right to object to data processing, which does not require justification. If the processing is based on other legitimate interests of the Data Controller, exercising your right to object requires justification by your special situation.
    • You will not be subject to a decision that is based solely on automated processing, including profiling, and produces legal effects concerning you or similarly significantly affects you.

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All news

  • Match-Trade March Releases 2022

    Marketing Team

    New Match-Trader platform personalization options

    New Match-Trader platform personalization options

    In March releases, an option to choose new styles appeared in our Match-Trader platform. Brokers can choose out of 5 skins for their platform or show all of them to the trader and leave the choice simply to the trader.

    Social & Pamm Leaderboard view without a login

    From now on, the Social & Pamm leaderboard view is available without logging into our Match-Trader platform. Redirection to the leaderboard is available on the login screen, and the Broker can also place a direct link on his website. The client can view all Money managers and their statistics, click the follow button, and be automatically redirected to the account registration stage.

    New Cashback system in the CRM app

    A broker, which uses Match-Trade CRM can now set up an automatic cashback to their clients for the turnover they have generated. Two modes of cashback can be set:

    • $ per lot
    • $ per $100k, which is an improved version of $ per lot as it considers the lot’s par value (e.g. 1 lot per BTCUSD has more than two times less par value than 1 lot per USDJPY).

    Cashback is set for trading accounts in a given offer and applies to Match-Trader, MT5 and MT4.

    Social Feed Notifications in Match-Trader

    From now on, every user of our Match-Trader platform receives a notification when the position is opened by the Money Manager. While using the platform, the Trader is notified of a new position, which can be copied via the Social Feed tab. Or Trader can follow the given Money Manager and copy all his positions.

    New columns & filtering options in CRM

    New columns “Last Deposit Date”, “Margin”, “Equity”, “Total Deposit”, and “Total Withdrawal” have been added to the customer account view in our CRM app for Brokers. Filtering by individual columns has been added to facilitate the daily operations for the Broker and their sales and retention team. Brokers can use filters on multiple columns at once or the Search All Columns filter to search for a given expression in all columns.

    An easier switching to CopyTrading view in Match-Trader

    In our Client Office, the “Copy Trading” tab has been moved thus a smooth change between the view of Money managers and trading accounts is possible. Without opening a new tab, users can track information about their subscriptions and Money Managers’ statistics. After switching to the Social Trading view in the Match-Trader platform, the upper bar with information about the trading account is displayed. The deposit button facilitates the payment of new funds when the client decides to complete a given Money Manager.

    Sending the MT4 / MT5 investor’s password when creating a trading account

    The email template can specify the investor password immediately when creating a trading account on MT4/MT5. The broker can use the investor password to manage the account, and when using it, you will only be able to view positions but will not be able to open new ones.

    “Massive lead assignment” functionality

    We’ve added a new function to our CRM application that allows Brokers to assign clients massively to a specific account manager in the Leads and Accounts view. After clicking the “Bulk assign account manager” button, an additional column appears with the option to select multiple accounts. After selecting the accounts, the option to select the account manager appears. It is possible to filter by columns and select clients to assign according to the search criteria.

    The Generate Address option, in addition to the created wallet address, also displays a link to the payment page. The link can be sent directly to the customer for a credit card deposit using integrated exchangers.

    Uploading additional customer data to Stripe in CRM

    If there is information for a given user in the fields: City, Country, Postal Code, State, Email, Name, Phone, it will be sent to Stripe to reduce the deposit rejection rate in our CRM app. Stripe is a global payment method that uses local methods and credit cards.

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